UX Researcher - Data-Driven eCommerce Insights (Hybrid)

Craft Agency Ltd; Manchester; Hybrid; GBP 55,000 - GBP 60,000; Full time

Job summary

A leading creative agency in Manchester is seeking an experienced UX Researcher to enhance their team. This role involves gathering and analysing consumer data to improve website delivery and optimize UX/UI across multiple channels. Ideal candidates will have extensive experience in eCommerce and strong consulting skills, adept in both qualitative and quantitative research methods. A hybrid working model is offered, along with a competitive salary, a well-being budget, and numerous professional development opportunities.

Benefits

Hybrid working (4 days WFH)

25 days holiday + bank holidays

Well-being budget for physical & mental wellness

Two paid volunteer days per year

Business & merit-based performance bonus

Learning & development opportunities

Qualifications

• Extensive experience with eCommerce retail projects.
• Strong consulting background with advisory skills.
• Ability to advise clients in a delivery-focused environment.

Responsibilities

• Gather, analyse, and present consumer data to enhance website delivery.
• Define and optimise UX/UI for global audiences across various channels.
• Lead user research strategy through different project phases.

Skills

eCommerce retail projects

Stakeholder management

Google Analytics

Quantitative research methods

Qualitative research methods

Agile methodologies

Job description

A leading creative agency in Manchester is seeking an experienced UX Researcher to enhance their team. This role involves gathering and analysing consumer data to improve website delivery and optimize UX/UI across multiple channels. Ideal candidates will have extensive experience in eCommerce and strong consulting skills, adept in both qualitative and quantitative research methods. A hybrid working model is offered, along with a competitive salary, a well-being budget, and numerous professional development opportunities.