Omnichannel Retail Supervisor — Lead & Inspire Teams

New Look Group; Brighton; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A prominent fashion retailer in Brighton is looking for a Supervisor to lead a team in delivering excellent customer service across Omnichannel platforms. You will develop and coach your team to enhance the customer experience while achieving sales goals. Passion for fashion and solid communication skills are essential. You'll play a pivotal role in maintaining store standards and supporting an inclusive team culture. Flexible working patterns available.

Benefits

Flexible working patterns

Training and development opportunities

Qualifications

• Previous experience in retail is desirable but not essential.
• Passion for fashion and staying updated with the latest trends.
• Ability to communicate well and deliver a great customer experience.

Responsibilities

• Develop the team to ensure a seamless Omnichannel Customer journey.
• Coach and develop the team on service techniques.
• Support the Store Manager to achieve sales growth.

Skills

Customer communication

Team management

Fashion knowledge

Retail experience

Job description

A prominent fashion retailer in Brighton is looking for a Supervisor to lead a team in delivering excellent customer service across Omnichannel platforms. You will develop and coach your team to enhance the customer experience while achieving sales goals. Passion for fashion and solid communication skills are essential. You'll play a pivotal role in maintaining store standards and supporting an inclusive team culture. Flexible working patterns available.