Lead Food Manager - Drive Team, KPIs & Customer Experience

Sainsbury's Supermarkets Ltd; Epsom; On-site; GBP 32,000 - GBP 38,000; Full time

Job summary

A leading UK supermarket chain is looking for a Lead Food Manager in Epsom to spearhead shop floor operations. This role requires passionate leadership and a knack for managing large teams to deliver exceptional customer service. Responsibilities include executing trading events and ensuring compliance with processes. Strong experience in a fast-paced retail environment is essential, along with a commitment to inclusivity and change management. This position offers competitive benefits, including a salary starting from £35,000.

Benefits

10% employee discount

Annual bonus scheme

Free food and drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers

Qualifications

• Experience of managing managers in a fast-paced environment.
• Proven track record of delivering exceptional customer experiences.
• Leadership experience in retail or hospitality.

Responsibilities

• Lead a small team to manage the grocery shop floor.
• Execute trading events and ensure operational success.
• Account for store operations in the absence of the manager.

Skills

Leadership

Team management

Customer service

Data interpretation

Performance management

Inclusivity

Change management

Job description

A leading UK supermarket chain is looking for a Lead Food Manager in Epsom to spearhead shop floor operations. This role requires passionate leadership and a knack for managing large teams to deliver exceptional customer service. Responsibilities include executing trading events and ensuring compliance with processes. Strong experience in a fast-paced retail environment is essential, along with a commitment to inclusivity and change management. This position offers competitive benefits, including a salary starting from £35,000.