Store Food Manager — Lead Ops, People & Service

Sainsbury's Supermarkets Ltd; Banbury; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK grocery retailer is seeking a Food Manager in Banbury. You will be responsible for overseeing daily operations, ensuring compliance, and delivering exceptional customer service. This role involves managing a team, with a significant focus on driving performance and achieving KPIs. Ideal candidates will have proven leadership experience in a fast-paced environment and a passion for service. Competitive salary and benefits are offered, including discounts and a bonus scheme.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme benefits

Wellbeing support

Cycle to Work scheme

Special offers on various services

Qualifications

• Proven leadership experience in a fast-paced environment.
• Skilled in coaching teams to deliver high standards of service.
• Experience in managing performance and operational issues.

Responsibilities

• Oversee store operations and ensure compliance with processes.
• Manage team performance, including scheduling and support.
• Deliver excellent customer experiences and maintain product availability.

Skills

Line management experience

Exceptional customer service

Performance management

Leading operations

KPI achievement

Dynamic team leadership

Job description

A leading UK grocery retailer is seeking a Food Manager in Banbury. You will be responsible for overseeing daily operations, ensuring compliance, and delivering exceptional customer service. This role involves managing a team, with a significant focus on driving performance and achieving KPIs. Ideal candidates will have proven leadership experience in a fast-paced environment and a passion for service. Competitive salary and benefits are offered, including discounts and a bonus scheme.