PTS Driver 7.5t C1

City Plumbing; Norwich; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading plumbing supplier in Norwich is seeking an HGV Driver 7.5t Cat C1 to deliver products and offer exceptional customer service. The role includes maintaining the vehicle, meeting sales targets, and assisting in branch operations when needed. Candidates should possess a clean driving licence and have a passion for customer satisfaction. The company promotes inclusivity and supports the professional growth of its employees, offering various benefits.

Benefits

Bonus

Discounts at retailers

Life assurance

Flexible working options

Qualifications

• Clean Cat C driving licence required.
• Previous driving experience is preferable.
• Knowledge of plumbing and heating products is advantageous.

Responsibilities

• Ensure health and safety of yourself and your vehicle.
• Maintain vehicle condition and report issues.
• Pick orders and load vehicles.
• Support branch management in achieving sales targets.
• Assist with branch operations and customer service.

Skills

Customer service

HGV driving

Problem-solving

Job description

Overview

Come and join us as an HGV Driver 7.5t Cat C1 to help us grow, deliver sales and exceed customer expectations

As a 7.5t Driver, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The LGV 7.5t Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a PTS HGV Cat C1 7.5t Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 7.5t Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Please note, this role requires you to have the appropriate HGV C1 driving licence and CPC with previous experience as a driver

Responsibilities

• Health and safety of yourself and your vehicle
• Maintenance and condition of your vehicle
• Report any issues or incidents to your line manager
• Comply with transport compliance law and regulations
• Picking orders and loading vehicles
• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• When needed, assisting with the general duties within the branch and warehouse such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

Qualifications / Experience

Along with a clean Cat C driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues

Company / About

From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!

With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas

We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.