Temporary Accommodation Manager Assistant – Lead & Service

Sanctuary Group; Glasgow; On-site; GBP 20,000; Part time

Job summary

A prominent accommodation provider is seeking an enthusiastic Assistant Accommodation Manager for Queen Margaret Residences in Glasgow. The role involves customer service at reception, supervising staff, and handling rent collection. Ideal candidates will have experience in customer service, excellent communication skills, and the ability to lead and mentor. The position is temporary, offering £19,707 per annum for 25 hours per week. A competitive benefits package is included, ensuring a supportive workplace for employees.

Benefits

25 days leave rising to 30 days

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work Scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Experience in a customer service background is essential.
• Proven ability to lead, motivate, and mentor staff.
• Ability to complete administrative tasks and problem solve.

Responsibilities

• Provide customer service at reception and welcome customers.
• Report maintenance issues and liaise for repairs.
• Collect rent and monitor the debtor list.
• Complete compliance checks per legislation.
• Supervise a team and promote staff development.
• Maintain relationships with customers and stakeholders.

Skills

Customer service experience

Excellent communication skills

Leadership and mentoring skills

Administrative task management

Proficiency in Microsoft Office

Job description

A prominent accommodation provider is seeking an enthusiastic Assistant Accommodation Manager for Queen Margaret Residences in Glasgow. The role involves customer service at reception, supervising staff, and handling rent collection. Ideal candidates will have experience in customer service, excellent communication skills, and the ability to lead and mentor. The position is temporary, offering £19,707 per annum for 25 hours per week. A competitive benefits package is included, ensuring a supportive workplace for employees.