EAP Counsellor

ExamWorks Group; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading mental health organization in the UK is seeking an EAP Counsellor to deliver confidential counselling support to employees. This role emphasizes empowering individuals and enhancing workplace wellbeing, requiring a diploma in counselling, registration with a professional body, and at least 2 years of experience. The position offers flexible working arrangements, opportunities for professional development, and a commitment to quality and inclusivity.

Benefits

Flexible work arrangements

Continuous professional development

Engagement in wellbeing campaigns

Qualifications

• Minimum 2 years’ post-qualification counselling experience.
• Experience in short-term, solution-focused interventions.

Responsibilities

• Be the first line of support, offering in-the-moment help via phone.
• Deliver solution-focused counselling through telephone or video sessions.
• Conduct initial assessments to identify needs and risks.

Skills

Strong communication skills

Digital competence

Emotional resilience

Education

Diploma-level qualification in Counselling or Psychotherapy

Registration with a recognised UK professional body

Job description

Join Us as an EAP Counsellor

Make a difference where it matters most – supporting wellbeing in the workplace.

Are you a qualified counsellor with a passion for helping people thrive? We’re looking for an EAP Counsellor to provide confidential, short‑term counselling support to employees across diverse organisations. This is your chance to empower individuals, boost workplace wellbeing, and create lasting impact.

What You’ll Do

• Be the first line of support, offering in-the‑moment help via phone.
• Deliver solution‑focused counselling through telephone or video sessions.
• Conduct initial assessments to identify needs, risks, and the right interventions.
• Collaborate with clients to create tailored support plans.
• Refer to external services when needed, ensuring holistic care.
• Manage a structured caseload with professionalism and compassion.
• Contribute to wellbeing campaigns, webinars, and workshops.
• Uphold the highest standards of ethics, safeguarding, and confidentiality.

What We’re Looking For

• Diploma‑level (or higher) qualification in Counselling or Psychotherapy.
• Registration with a recognised UK professional body (BACP, UKCP, NCS).
• Minimum 2 years’ post‑qualification counselling experience.
• Experience in short‑term, solution‑focused interventions.
• Strong communication skills, digital competence, and emotional resilience.

Why Join Us?

• Be part of a team dedicated to mental health and wellbeing.
• Work flexibly, with opportunities to deliver meaningful support remotely.
• Engage in continuous professional development and regular supervision.
• Contribute to a service that values quality, compassion, and innovation.

If you’re empathetic, adaptable, and ready to make a real impact, we’d love to hear from you.
Apply today and help shape healthier, happier workplaces.

We’re proud to share that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, reaffirming our commitment to inclusion and accessibility.

As a Disability Confident Leader, we:

• Promote accessibility and inclusion
• Ensure inclusive recruitment and development
• Share best practice across the industry
• Continue to lead the way in supporting disabled people at work.