Guest-First F&B Assistant - Luxury Hotel

Hastings Hotels; Belfast; On-site; GBP 23,000; Full time

Job summary

A luxurious hotel group in Northern Ireland is looking for a Food and Beverage Assistant to join their team at the exclusive Europa Hotel. This full-time role involves serving food and beverages, maintaining service areas, and providing an exceptional customer experience. While previous experience is beneficial, comprehensive training will be offered. The position includes a salary of £22,568 per annum, along with perks like staff meals, discounts, and 29 days holiday plus your birthday.

Benefits

Free staff meals

Employee discounts

Cash and credit card tips

29 days holiday plus your birthday

Opportunities for career progression

Qualifications

• Good command of the English language.
• Professional appearance required.
• Must have excellent communication and basic numeracy skills.

Responsibilities

• Serve food and beverages to guests ensuring high standards.
• Clear and set tables, take orders and payments.
• Maintain cleanliness and presentation of service areas.
• Ensure cash and till procedures are followed.
• Address guest queries and concerns.

Skills

Bar Service

Exceptional Customer Service Skills

Responding to Customer Needs

Exceeding Customer Expectations

Education

GCSE level education in English and Maths

Job description

A luxurious hotel group in Northern Ireland is looking for a Food and Beverage Assistant to join their team at the exclusive Europa Hotel. This full-time role involves serving food and beverages, maintaining service areas, and providing an exceptional customer experience. While previous experience is beneficial, comprehensive training will be offered. The position includes a salary of £22,568 per annum, along with perks like staff meals, discounts, and 29 days holiday plus your birthday.