Technical Support & Training

Sunbelt Rentals; Milton Keynes; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading equipment rental provider in Milton Keynes is seeking a skilled individual to deliver training courses and provide technical support. Ideal candidates will have experience in Engineering or Surveying, particularly with equipment from manufacturers like Leica, Trimble, or Topcon. This role involves tailoring training content, assisting sales efforts, and ensuring customer satisfaction through effective problem-solving and technical assistance. The company offers a flexible rewards package, including generous holiday allowance and support for personal development.

Benefits

Generous holiday allowance

Life assurance

Employee recognition awards

Great company pension scheme

Qualifications

• Experience with Laser Scanning is optional.
• Familiarity with machine control is optional.
• Understanding of Cats & Genny’s & GPR is optional.

Responsibilities

• Deliver training courses at customer sites or training centres.
• Provide technical support remotely and on-site.
• Assist with generating leads through technical conversations.

Skills

Experience in Engineering or Surveying fields

Experience with Total Stations, GNSS and Levelling & Utility Surveying

Effective planning and organising skills

Excellent customer service skills

Ability to communicate at all levels

Tools

Leica

Trimble

Topcon

Job description

About The Role

Are you ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.

Your principal accountabilities will be:

• Deliver training courses at customer sites or at one of our nationwide Survey Training Centres.
• Plan, prepare and tailor training content based on customer needs and equipment requirements.
• Work confidently with multiple manufacturers including Leica, Trimble, and Topcon.
• Provide Technical Support remotely and on site, using strong problem-solving skills to ensure customer satisfaction.
• Support the Sales Team by providing technical expertise during customer demonstrations, product evaluations, and pre-sales discussions.
• Assist with generating and qualifying leads through technical conversations, customer visits, and product demos.
• Prepare technical documentation, equipment specifications, and solution proposals to support sales activities.
• Attend industry exhibitions, trade shows, and Demo Days, representing the company and supporting sales engagement.
• Collaborate closely with internal teams to share market feedback, customer insights, and product performance information.
• Act as a key part of a dynamic team and contribute actively in team meetings.
• Be willing to travel and stay away from home when required.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry-leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

• Experience in either Engineering or Surveying fields.
• Experience with Total Stations, GNSS and Levelling & Utility Surveying.
• Experience in one of the following manufacturers’ equipment: Leica, Trimble or Topcon.
• Experience with Laser Scanning (Optional).
• Experience with Machine Control (Optional).
• Experience with Cats & Genny’s & GPR (Optional).
• Effective planning and organising skills with strong attention to detail and close adherence to Company standards and procedures.
• Ability to communicate at all levels.
• Excellent customer service skills.
• Ability to work alone or as part of a team.

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.