Assistant Area Branch Manager

Rexel France; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading financial services company in London seeks an experienced Assistant Area Branch Manager. The role involves supporting the Area Branch Manager in overseeing multiple branches, ensuring customer service and operational efficiency. Candidates should have a Bachelor’s degree, 3-5 years in retail banking, and strong leadership, analytical, and communication skills. The company offers a contributory pension, performance-related bonuses, health benefits, and a supportive environment promoting diversity and individual growth.

Benefits

Contributory pension scheme

Performance Related Bonus scheme

33 days annual leave

Private Medical Insurance

Staff discounts

Qualifications

• 3-5 years of experience in retail banking or financial services.
• At least 2 years in a supervisory or management role.
• Ability to motivate and develop teams.

Responsibilities

• Support day-to-day operations of multiple branches.
• Monitor financial performance metrics and prepare reports.
• Lead and motivate branch teams to ensure customer service excellence.

Skills

Leadership and management skills

Financial analysis

Customer service excellence

Problem-solving

Communication skills

Education

Bachelor's degree in Business Administration, Finance, or a related field

Professional banking certifications (e.g., Chartered Banker, CeMAP)

Tools

Banking software

MS Office suite

Job description

We are seeking a dynamic and experienced Assistant Area Branch Manager to join our team in London, United Kingdom. In this pivotal role, you will support the Area Branch Manager in overseeing the operations of multiple branches within the assigned region, ensuring exceptional customer service, operational efficiency, and achievement of business targets.

• Assist in managing the day-to-day operations of multiple branches, ensuring compliance with bank policies and regulatory requirements
• Support the development and implementation of strategic plans to drive business growth and improve branch performance
• Monitor and analyse financial performance metrics, preparing reports for senior management
• Collaborate with branch managers to identify areas for improvement and implement solutions

• Lead and motivate branch teams, fostering a culture of excellence in customer service and sales
• Conduct regular branch visits to assess performance, provide guidance, and ensure adherence to operational standards
• Assist in recruitment, training, and development of branch staff
• Resolve complex customer issues and maintain strong relationships with key clients
• Support the implementation of new products, services, and technologies across branches
• Ensure compliance with all relevant financial regulations and internal control procedures

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• Minimum of 3-5 years of experience in retail banking or financial services, with at least 2 years in a supervisory or management role
• Strong leadership and management skills, with the ability to motivate and develop teams
• Excellent financial analysis and reporting skills
• Proven track record of delivering exceptional customer service and driving business growth
• Advanced problem-solving and decision-making abilities
• Proficiency in banking software and MS Office suite
• In-depth knowledge of retail banking products, services, and industry regulations
• Strong understanding of risk management principles in banking operations
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure and manage multiple priorities
• Professional banking certifications (e.g., Chartered Banker, CeMAP) are desirable
• Willingness to travel regularly within the assigned area

Additional Information

At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\'re making sure everyone feels supported and confident to be their best.

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we\'re making sure everyone feels supported and confident to be their best.

Company Description

Are you looking for an opportunity to widen your enhance your leadership reach, evolve your remit and make an impact across a number of branches?

If so, our Assistant Branch Manager role is exactly what you could be looking for. In this role you will support the Area Branch Manager in leading the team and managing daily operations to achieve growth and enhance customer satisfaction within the branch and ad hoc support across the region supporting the Area Branch Manager in our Abbey Road/Park Royal London region.

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme
• Time Off: 33 days annual leave(including bank holidays, increasing throughout the years too!)
• You can also buy and sell holiday each year
• Enhanced parental leave
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education