Production Analyst

Bupa Insurance Limited; Greater London; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading health insurance provider based in Greater London is seeking a Production Analyst/Data Engineer. This role involves managing data from various systems and supporting operational reporting and analytics. Ideal candidates will have hands-on experience with SAS programming, SQL, and cloud data platforms like Snowflake. The position offers up to 3 days of hybrid work per week along with excellent benefits including 25 days of holiday, health insurance, and a strong pension plan, promoting a culture of diversity and inclusion.

Benefits

25 days holiday

Health insurance

Enhanced pension plan

Onsite gyms or local discounts

Online discounts

Qualifications

• Hands-on experience with complex datasets and datamarts.
• Industry experience in advanced coding/programming languages.
• Ability to work independently or in a team.

Responsibilities

• Deliver the month-end production process.
• Provide technical support for operational reporting.
• Create datasets for loading into data analytics.

Skills

SAS programming

SQL dialects (T-SQL, PostgreSQL, MSSQL, MYSQL)

Data processing and troubleshooting

Oracle or SQL Server

Healthcare and finance datasets

Voice data understanding

Process change experience

Problem-solving

Team collaboration

Tools

Snowflake

Data platforms and tools

Job description

Overview

Production Analyst/ Data Engineer (SAS/ Snowflake) — Permanent — London, Staines — Hybrid up to 3 days WFH — From £45,000 DOE + fantastic benefits — 37.5 hours per week

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

How you'll help us make health happen

• Running and delivering the production month-end process
• Running and technical support of operational reporting and ad-hoc analytics
• Design and technical support of testing solutions for enterprise-wide projects and carry out that testing in the data analytics space
• Work with data from multiple different systems and hosting environments for the creation of datasets prior to loading into the Analytics Datamarts or Enterprise Data Warehouse/platform
• Be the technical and development driver between the Data Operations and Voice Analytics teams. Having the objective of owning the integration of voice and claims data, where technically possible, calling on colleagues across both teams as necessary
• Ensure all necessary documentation is maintained and updated after any change, e.g., the service catalogue, data dictionary, entity relationship diagrams, operations manual, etc.
• Consult with and manage working services across UKI D&A, internal customers and partners as required

Key Skills / Qualifications needed for this role

• Hands-on experience using recognised data platforms and tools to process, maintain, and troubleshoot large, complex datasets and datamarts, supporting robust data operations and workflows
• Industry experience in using advanced coding/programming languages - SAS programming and knowledge of at least one SQL dialect (T-SQL, PostgreSQL, MSSQL, MYSQL) is essential
• Experience in working with RDMS such as Oracle or SQL Server and cloud-based data platforms - preferably Snowflake
• Experience with healthcare and finance datasets is an advantage
• Understanding of voice data advantageous
• Experience in process change, including reconciliation of outputs
• Ability to solve complex problems and communicate clearly and effectively
• Ability to work independently but also within a busy and challenging team environment, being flexible in taking on various activities

Benefits

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type:

Full time

Job Area:

Call Centre

Locations:

Angel Court, London, Bupa Place, Staines - Willow House