Client Services & Sales Advisor

Elite Law Solicitors Limited; Chesham Bois; On-site; GBP 24,000 - GBP 28,000; Full time

Job summary

A law firm is seeking a Client Service Advisor to join their growing Client Services Team based in Amersham. The ideal candidate will have strong communication and customer service skills, be self-motivated, and thrive in a busy environment. Responsibilities include handling client enquiries, assessing needs, and managing appointments. Training will be provided, making this role suitable for those without prior law sector experience. This is a full-time position with typical hours from Monday to Friday, 9 am to 5 pm.

Qualifications

• Experience in a telesales or sales role is preferred.
• Must be a self-starter and organized problem solver.
• Experience working collaboratively within a team.

Responsibilities

• First point of contact for new client enquiries by phone and email.
• Establish client needs and assess service options.
• Accurately document key information.
• Professionally handle client requests.
• Provide additional information and book appointments.
• Follow up on client enquiries.

Skills

Excellent communication and customer service skills

High level of accuracy and attention to detail

Prioritisation skills

Ability to multi-task and remain calm under pressure

High proficiency in MS Office applications

Advanced English written and oral skills

Positive and flexible attitude

Job description

A law firm is seeking a Client Service Advisor to join their growing Client Services Team based in Amersham. The ideal candidate will have strong communication and customer service skills, be self-motivated, and thrive in a busy environment. Responsibilities include handling client enquiries, assessing needs, and managing appointments. Training will be provided, making this role suitable for those without prior law sector experience. This is a full-time position with typical hours from Monday to Friday, 9 am to 5 pm.