Luxury Showroom Associate - Event Sales & Guest Experience

Arlettie; Greater London; On-site; GBP 20,000 - GBP 26,000; Full time

Job summary

A luxury event company in Greater London is seeking a skilled retail assistant to manage event setups and provide exceptional customer service. The ideal candidate should have at least one year of experience in a fast-paced retail or hospitality environment and possess excellent organizational and communication skills. Your role will involve processing stock deliveries, engaging with customers, and ensuring a pleasant shopping experience while maintaining high standards of visual presentation and security.

Qualifications

• At least one year of experience in a fast-paced retail or hospitality environment.
• Excellent organizational, communication and customer service skills.
• Ability to work in a high-pressure and fast-paced environment.

Responsibilities

• Accepting and processing weekly stock delivery.
• Preparing zoning, merchandising and product categorization.
• Preparing product pricing and tagging.
• Welcoming and serving customers, providing an excellent in-store experience.
• Maintaining and developing client relations through an individual approach.
• Engaging in cross-selling and maximizing sales opportunities to achieve targets.
• Staying up to date with brand and product knowledge.
• Dealing effectively with customer complaints.
• Maintaining the shop floor and visual displays to a high standard.
• Contributing to a high level of security to prevent theft.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

A luxury event company in Greater London is seeking a skilled retail assistant to manage event setups and provide exceptional customer service. The ideal candidate should have at least one year of experience in a fast-paced retail or hospitality environment and possess excellent organizational and communication skills. Your role will involve processing stock deliveries, engaging with customers, and ensuring a pleasant shopping experience while maintaining high standards of visual presentation and security.