Store Manager

Clarks group; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading footwear company is seeking a Store Manager to lead one of its UK stores. The role involves managing store operations, motivating a high-performing team, and ensuring an exceptional consumer experience. The ideal candidate should have proven retail management experience, be adept at making commercial decisions, and drive results through team leadership. This position offers opportunities for personal development and alignment with a respected brand's heritage.

Benefits

Great training

Career progression

Global business experience

Qualifications

• Proven retail management experience with a track record of achieving targets.
• Ability to motivate a team and make sound commercial decisions.
• Organised, adaptable, and able to balance results with a welcoming environment.

Responsibilities

• Lead and motivate the team to achieve targets and improve consumer experience.
• Manage controllable costs to enhance profitability.
• Ensure effective store operations and compliance with company standards.

Skills

IT proficient

Planning and Prioritising

Commerciality

Motivating and Leading a Team

Well‑developed Communication Skills

Job description

Store Manager

Join us at Clarks, where we’ve been creating quality footwear for over 200 years. We’re looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team.

About the role

To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours.

What you’ll do

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensures the store administration processes are carried out effectively, with audit targets achieved.
• Ensures the effective management of the stock flow process to maximise sales and minimise losses

What we’re looking for

You’re a confident, hands‑on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You’re organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.

You’ll bring

Technical Skills

• IT proficient - able to use a range of systems to manage in-store activity
• Planning and Prioritising
• Commerciality
• Motivating and Leading a Team
• Well‑developed Communication Skills

Successful Experience

• Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets.
• Delivering or exceeding sales and targets.
• Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members.
• Managing staffing levels to sales.

Why join us?

At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks

Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off‑cuts and forever transformed the future of footwear.

Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground‑breaking combination of invention and craftsmanship that started it all.

Progress is woven into our DNA. Whether we’re pioneering cutting‑edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward.

Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact – and looking boldly ahead, too.

If you’re ready to lead from the front and create an exceptional store experience, apply today.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.