Charity Shop Assistant Manager — Help Animals Thrive

National Animal Welfare Trust; Watford; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A community-focused charity in Watford is looking for an Assistant Retail Manager to join their retail team. The role requires someone with retail experience, especially in charity shops, who can manage stock, ensure compliance with regulations, and work alongside a team of volunteers. The ideal candidate will have strong customer service skills and a passion for making a difference in the lives of pets in need. The position is full-time with access to generous employee benefits.

Benefits

25 days annual leave plus bank holidays

Extra holiday for long service

Contributory pension

Group Life Assurance

Employee Assistance Programme

Qualifications

• Previous retail experience, ideally in a charity shop.
• Experience with cash handling and banking.
• Interest in the products sold.

Responsibilities

• Manage shop layout, visual merchandising, and window displays.
• Sort, select, and price stock to maximize income.
• Ensure compliance with Fire and Health & Safety regulations.

Skills

Creative

Customer service

Organizational skills

Job description

A community-focused charity in Watford is looking for an Assistant Retail Manager to join their retail team. The role requires someone with retail experience, especially in charity shops, who can manage stock, ensure compliance with regulations, and work alongside a team of volunteers. The ideal candidate will have strong customer service skills and a passion for making a difference in the lives of pets in need. The position is full-time with access to generous employee benefits.