Director Head Global Markets KYC

MUFG Bank, Ltd; Greater London; On-site; GBP 80,000 - GBP 120,000; Full time

Job summary

A leading global financial group is looking for a Head of Global Markets KYC in Greater London to oversee client onboarding and compliance in a dynamic environment. The role demands strategic planning and stakeholder engagement skills, managing teams with a focus on efficient KYC processes. Candidates should possess in-depth knowledge of KYC regulations and be able to influence key stakeholders effectively. This position offers significant responsibility and opportunity to impact compliance strategies.

Qualifications

• Proven experience in KYC processes and compliance.
• Ability to influence and engage stakeholders at all levels.
• Experience managing teams and delivering client onboarding services.

Responsibilities

• Manage client onboarding and periodic assessments for Global Markets.
• Ensure compliance with AML policies and regulatory requirements.
• Oversee audit processes and ensure timely responses to requests.

Skills

Strong strategic planning

Effective stakeholder management

In-depth understanding of regulatory guidance

Capacity management

Job description

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Our Global Markets’ team delivers comprehensive solutions across Credit, FX, Rates, Equities, and Structured Products, leveraging MUFG’s global scale and financial strength. Operating seamlessly across major financial hubs - including New York, London, and Hong Kong - we combine deep product expertise, disciplined risk management, and real-time market insight to serve institutional and corporate clients. Through integrated trading, sales, and risk solutions, we provide liquidity, facilitate client execution, and design strategies that help navigate dynamic market conditions.Global Corporate & Investment Banking ("GCIB") is the division responsible for managing the Bank's key international client relationships and main financing products (Syndication, Structured & Project Finance, Securitisation, Working Capital Solutions, ECA financing, , etc.).FLoD KYC is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. FLoD KYC function for Global Markets covers Onboarding, Periodic assessments , Quality Controls, Quality Assurance, Policy & Training along with AML and Shared services functions including BoW management, Screening etc.This individual will work closely with the Head of FLoD KYC, deputising as required. The role will hold a high level of responsibility and exposure to senior management within MUFG Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on KYC procedural / process aspects.This individual will be a key representative and focal point within FLoD KYC team working closely with stakeholders to ensure MUFG understands all associated risks and maintaining the highest standards, whilst managing business needs. In depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of business processes.A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the on-boarding service and Turn around times provided to the prospect clients and the business.**ROLES, SCOPE and REPORTING STRUCTURE**The **Head Global Markets (GM) KYC** reports into:* Head FLoD KYC EMEA & Head FLoD KYC Americas**Head Global Markets KYC** has direct oversight of appr. 4+ and indirect oversight of 30+ employees**KEY RESPONSIBILITIES*** **Responsible for Team’s delivery:** :Ensure that all client onboardings and Periodic assessments for Global Markets covering all Primary and Secondary relationships are managed effectively and within the targeted turn around times. Make sure applicable “Know your Customer” requirements have been met and ensure that the business remained fully compliant with the AML policy and all applicable regulatory requirements* **End to End KYC :** Role involves managing end to end process for both New Business and periodic assessments including Client Outreach, partnering with second line AML functions, SLA Management, MI, Restrictions/exits etc.* **Liaison for end to end onboarding and CLM** Work closely with end to end onboarding / CLM teams and support teams within Tax, Credit, Legal, FCoE, FCoA and Data to ensure overall TAT is adhered to and enhance client onboarding experience within Securities across MUSE, MUSEU, MUS Asia, MUS Americas.* **Time criticality and Data sensitivity** Able to manage highly time sensitive new business deals (Incl. Capital Markets , Sales & Trading) and deal effectively with MNPI data for potential new transactions* **Audit & Issues Management** Role will be responsible to maintain a strong KYC control environment for the firm with responsibility to resolve all issues within timelines managing the process effectively. As the head of GM KYC , the role is also responsible to ensure audit RFIs are responded to within the agreed timelines and the FLoD KYC function secures a satisfactory audit rating* **Capacity planning, Pipeline management and forecasting of volumes:** Ensure capacity planning is undertaken and forecasting of volumes is conducted periodically to proactively manage capacity for volume spikes, triggers and expected business growth* **Senior Subject Matter Expert (SME)** **with hands on end to end KYC processing**: Act as a senior SME within the KYC team in relation to all KYC aspects from processing to specific policy related queries management* **Escalation point for Business**: Ensure all escalations from internal and external stakeholders are addressed promptly with response within the agreed TAT, ensuring compliance with AML policy and regulations* **Representing KYC Team & Stakeholder engagement:** Represent the FLoD KYC Team on KYC matters to key stakeholders include management, compliance, regulators, and auditors where needed. Expectation for this role will be to establish strong stakeholder engagement across all Securities Primary and Secondary Desks and to present clear and concise information confidently at all levels* **Ownership of MI preparation for Onboarding**: Responsible, alongside the Head of KYC and Lead Data/MI to create, develop, and publish a suite of Management information reports – both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to a qualitative standard* **Training, Development & people management:** Carry out people and performance management for Global Markets KYC Teams. Coach and mentor them onshore and offshore**.** Provide support to the Head of KYC and share responsibility for Training & Development including career pathing across KYC. May also be required to provide training to their respective business lines* **Owning Team Procedures and Processes:** Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change and kept UpToDate with standards* **Liaison with Compliance:** Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed.* **Liaison with Regulators :** Act as a liaison on KYC matters with applicable regulators* **Active involvement in driving procedural and policy improvements:** Actively seek out opportunities to improve the KYC process; including the strengthening & implementation of controls and improving efficiency.* **Budget & Cost** : Manage costs for the Global Markets KYC team in collaboration with BM , Head FLoD KYC and in line with the offshoring strategy to be within the budget. Plan for effective cost control environment while creating process and productivity efficienciesWhen there is a business requirement the role will also have to be flexible to provide support to the periodic reviews and remediation function for Bank and Securities**PROFESSIONAL EXPERIENCE & PERSONAL REQUIREMENTS****Skills