Optical Assistant

Specsavers; Belfast; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading optical retailer in Belfast is looking for an Optical Assistant to support the customer journey and provide an excellent experience. The ideal candidate will have at least 1 year of optical experience and a strong background in customer service. The role offers competitive salary plus benefits such as birthday leave, enhanced sick pay, and a health benefits package. Full-Time or Part-Time hours are available, with weekends required. Join a company that values personal and professional development.

Benefits

Birthday leave

28 days annual leave

Enhanced sick pay

Health benefits package

Qualifications

• Minimum of 1 year of optical experience.
• Ability to communicate politely and professionally.
• Experience in providing first-class customer service.

Responsibilities

• Support the customer journey from initial enquiry to collection of new glasses.

Skills

Customer service

Proactive communication

Job description

Location: Belfast Park Centre

Salary: Competitive Salary PLUS Bonus - Depending on experience

Working hours: Full-Time or Part-Time, Weekends Required

Benefits: Birthday leave, 28 days annual leave, enhanced sick pay and maternity pay, health benefits package including dental & travel insurance

Minimum Experience - 1 year Optical experience

Are you passionate about retail and offering the best customer experience?

Our advisor roles at Specsavers are not your ordinary retail positions – you’ll join the team as an Optical Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best experience in our stores.

We are looking for someone with a background of providing a pro‑active and first‑class customer experience, with a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues.

Responsibilities

• Supporting the customer journey from the initial enquiry through to the collection of their new glasses.

As a business that prides itself on providing supported development & exciting long‑term careers, previous Optical experience is essential however you’ll receive all the training needed and we will support you in developing your knowledge of the optical world, such as – pre‑screening patients and taking measurements,whilst working towards our own high standards.

If you are interested please clickApplyas this vacancy will close once we have filled all available places. We therefore highly recommend early applications.

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