Consultant

Simpler Law Limited; Lincoln; Hybrid; GBP 55,000; Full time

Job summary

A national specialist legal services company in Lincoln seeks an experienced Customer Service Advisor. In this full-time role, you'll contact existing clients to review their arrangements and advise them on their plans. The ideal candidate should possess excellent customer service skills and rapport-building abilities, with a minimum of 2 years experience in Sales Advisory roles. Offering a genuine OTE of £55,000, this position includes 28 days of annual leave and various company perks.

Benefits

Genuine OTE of £55,000

28 days annual holiday

Company Pension

Staff Incentives

Employee Referral Scheme

All equipment provided

Qualifications

• Minimum 2 years experience in Sales Advisory/Consultant roles is essential.

Responsibilities

• Speak to 3-4 existing clients per day to review their arrangements.
• Advise clients on their plans via phone or zoom.
• Ensure clients make informed decisions.

Skills

Customer Service Skills

Rapport Building

Decision Making Assistance

Database Access

Admin Skills

Job description

The Company

With over 30 years working in the Customer Services sector, specialising in Wills & Estate Planning. At Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 220,000 satisfied customers.

Your Job

Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, to ensure it is still the best plan for them and advise accordingly via phone or zoom. These calls are daytime appointments only, arranged between 9am and 5pm. Full product training provided at our head office in Lincoln.

We are a national specialist legal services company, dealing with Wills, trusts, conveyancing and probate. We receive between 120-150 new referrals per day from all over the UK, from various sources, including introducers, advertising and existing clients and are a rapidly expanding company.

Job Requirements

• Great Customer Service Skills
• Great Rapport Building
• Can help clients make informed decisions
• Able to access a database
• Admin Skills
• Minimum 2 years experience in Sales Advisory/Consultant roles is essential.

This is a full-time role, Monday to Friday 37.5 hours per week, 9.00am to 5.30pm.

Benefits

• Genuine OTE of £55,000
• 28 days annual holiday (inc. Bank Holidays) increasing with length of service
• Discounts
• Company Pension
• Staff Incentives
• Company Benefits
• Company Events
• All equipment provided
• Employee Referral Scheme