Premium Retail Supervisor — Lead Customer Experience

Frontier Developments plc; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail agency is seeking a Supervisor to join their team in Greater London. The ideal candidate will have a passion for customer service and experience leading dynamic teams in a fast-paced retail environment. This role focuses on supporting management, maintaining exceptional service standards, and fostering team development. Benefits include a competitive salary, commission scheme, annual leave, and career progression opportunities. Join us to make a tangible impact in delivering outstanding customer experiences.

Benefits

Competitive salary & commission scheme

Samsung work phone/laptop

Health cash plan

Discounted Gym membership

Career progression opportunity

Qualifications

• Ability to adapt quickly to change and work under stress.
• Strong communication and presentation skills.
• Experience in leadership and customer service.

Responsibilities

• Lead team in providing exceptional service.
• Support and motivate staff for optimal performance.
• Manage team key performance indicators.

Skills

Exceptional customer service

Team leadership

Communication skills

Problem-solving

Education

Previous supervisory experience

Job description

A leading retail agency is seeking a Supervisor to join their team in Greater London. The ideal candidate will have a passion for customer service and experience leading dynamic teams in a fast-paced retail environment. This role focuses on supporting management, maintaining exceptional service standards, and fostering team development. Benefits include a competitive salary, commission scheme, annual leave, and career progression opportunities. Join us to make a tangible impact in delivering outstanding customer experiences.