Customer Service Advisor & Sales

STARK Group; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading building materials company is seeking a full-time customer service representative in the United Kingdom. This role involves developing strong relationships with customers, offering tailored solutions, and collaborating with colleagues to enhance service quality. The position comes with a competitive salary and a comprehensive benefits package that includes bonuses, pension schemes, and health coverage. This is a great opportunity for individuals passionate about customer service and looking to make a difference in the industry.

Benefits

Competitive salary

Bonuses

Pension schemes

Life assurance

Car Salary Sacrifice scheme

Healthcare benefits

Qualifications

• Experience in building and maintaining customer relationships.
• Ability to provide proactive advice and solutions.
• Strong communication skills for face-to-face and phone interactions.

Responsibilities

• Develop relationships with new and existing customers.
• Work with colleagues to suggest opportunities for improvement.
• Deliver the best customer experience possible.

Skills

Customer relationship management

Proactive problem solving

Communication skills

Job description

This is a full-time role working Monday-Friday 7:30-1700, and every other Saturday from 08:00-12:00. Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible Work with colleagues to suggest opportunities for improvement Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!