Client Liaison Coordinator

Signature Care Homes; Banstead; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A luxury care home in Banstead seeks a Client Liaison Coordinator to support sales and marketing efforts. This role focuses on managing the resident move-in process, achieving sales targets, and maintaining customer service standards. Candidates should have strong communication and organizational skills, along with previous sales experience. The position offers full-time hours, annual leave benefits, pension, and various employee incentives.

Benefits

Up to 30 days annual leave, plus 8 bank holidays

Workplace pension

Free meals on shift for staff working 6+ hours

Life Assurance Scheme

Employee Assistance Programme

Ongoing career training and development

Cycle to work scheme

Refer A Friend Incentive

Qualifications

• Previous sales experience and negotiation skills would be a big advantage.
• Good written and verbal communication skills are essential.
• A full valid Driving License is required.

Responsibilities

• Identify and pursue new sales opportunities in the local community.
• Assist in meeting sales targets and deadlines.
• Coordinate the resident move-in process and manage administration activities.

Skills

Sales experience

Negotiation skills

Communication skills

Organizational skills

Microsoft Office proficiency

Job description

# Client Liaison CoordinatorWe are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Banstead. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity.LocationShare this role## Your role at SignatureSupported by our Client Liaison Manager you'll identify and pursue new sales opportunities, developing and maintaining relevant Business Development contacts within the local community.As Client Liaison Coordinator, you'll assist in meeting sales targets and deadlines, support sales events and exhibitions, update our sales database, follow up on sales leads and produce activity reports as required. You'll also handle general sales and marketing enquiries.You’ll manage and coordinate the resident move-in process on a day to day basis, taking accountability for the new resident administration activity and also provide offer cover within the home as needed, including weekends and evenings..## What Signature Offer* Full Time Hours - 40 hours per week* Monday to Friday, 9.00am - 5.30pm* Up to 30 days annual leave, plus 8 bank holidays, depending on length of service* Workplace pension* Free meals on shift for staff working 6+ hours* Life Assurance Scheme* ‘Blue Light’ discount scheme eligible* Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus* Staff recognition scheme – Purple Heart Award* Ongoing career training and development* Employee Assistance Programme, occupational health support and wellbeing services* Plus cycle to work scheme, study support, long service awards and moreTransport Links* Commuting - Banstead nearest train station* Walking - 1 mile from nearest train station* Close to 166 or S1 bus route## Signature PeopleWe are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.Alongside good written, verbal communication and Microsoft Office skills, previous sales experience and negotiation skills would be a big advantage. A full valid Driving License is required.## About SignatureSignature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.Wake up to the potential inside you. Apply to Signature Senior Lifestyle today.×### **General Data Protection Regulation - Your Data**By sharing your data with us, your information can be accessed by two separate limited companies; Signature Senior Lifestyle Limited and We Love 9am. You may be contacted by either.GDPR stands for The General Data Protection Regulation. It’s the successor of the data protection act for EU residents. These rules will be enforced from May 2018 and will raise the bar on privacy standards for how businesses obtain, process and store your data.We have your data because you have submitted your CV or a job application via a career microsite or through a social media campaign advert. You will have ticked a box to confirm your consent for us using your data in this way.Your data will be stored on our server and within our Applicant Tracking System, both of which are fully secure. In addition to this, we use analytical tracking software to improve your user experience.You may at any time request the right to be forgotten. Please contact us if you would like your details and associated records removed from our systems, and we will notify you once this has happened.Similarly, if you wish to make any changes to the data we hold about you then get in touch and we will make the relevant changes for you.Changes made to data or the removal of data will be logged by our system for audit purposes.You have the right to access any data that we hold about you. You may submit a request to access this data verbally, electronically or in hardcopy. All data that you have supplied, such as your CV, application forms, and any recruiter notes and comments will be made available to you free of charge. The system will log the event for audit purposes.