Sr Analyst I - Service Delivery

DXC; United Kingdom; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A global technology company in the United Kingdom is seeking a Sr Analyst I - Service Delivery to provide expert technical support in infrastructure services. The successful candidate will have extensive experience in troubleshooting and monitoring infrastructure systems. The role requires strong collaboration with team members and a commitment to continuous learning. Candidates should possess a bachelor's degree in a relevant field and have at least 5 years of relevant experience, with specific certifications being a plus.

Qualifications

• 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Provide expert technical support in infrastructure services.
• Monitor and troubleshoot infrastructure systems.
• Collaborate with the team to improve infrastructure efficiency.

Skills

Technical support

Infrastructure troubleshooting

Data analysis

Problem-solving

Continuous learning

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Sr Analyst I - Service Delivery page is loaded## Sr Analyst I - Service Deliverylocations: GBR Client Site (CSC Location)time type: Full timeposted on: Posted Todayjob requisition id: 51551771**Job Description:****Essential Job Functions:** • Provide expert technical support in infrastructure services, responding to complex issues and inquiries. • Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. • Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. • Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. • Participate in the development of infrastructure documentation, including incident reports and configuration details. • Apply deep technical knowledge to address complex infrastructure-related problems. • Follow established best practices and standards in infrastructure service delivery. • Apply critical thinking and technical skills to find solutions to infrastructure issues. **Basic Qualifications:** • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and problem-solving • A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications:** • An advanced degree in a relevant field is a plus • Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plusAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ***.***locations: GBR Client Site (CSC Location)time type: Full timeposted on: Posted 7 Days AgoDXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .