Popworld Solihull Team Leader

Stonegate Pub Company; Metropolitan Borough of Solihull; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading pub operator in the United Kingdom is seeking a Front of House Team Leader to motivate and lead the team at Popworld to deliver an extraordinary guest experience. The ideal candidate will foster a welcoming environment, maintain operational consistency, and ensure the team embodies the lively spirit of the venue. This role requires an enthusiastic individual with a passion for creating memorable moments for guests. Perks include discounts and rewards across multiple venues.

Benefits

25% off food and drink

Online benefits portal

VIP entry to venues

Corporate gym rates

Early access to wages

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in leading teams is essential.
• Ability to create a welcoming environment.

Responsibilities

• Lead and encourage the wider team for guest experience.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment.

Skills

Leadership

Customer service

Team motivation

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Popworld.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

You know what they say… Ain’t no party like a Popworld party! We’re all about the music (pop, duh!), and we play everyone’s fave hits, complete with light-up dancefloors and unmissable drink deals all night long. From shaking up our iconic cocktail range to hitting the dancefloor, we bring that party atmosphere every single time to cities all over the UK. We’re after proud pop lovers who can bring the energy, and we’ll provide the rest. We serve up all things pop, from legendary throwbacks to singalong icons and all the hot hits of today, and we do it all alongside the best cocktails, drinks deals and shots to keep that party going all night long. Whether our guests are out for drinks with friends, clucking up a hen do, celebrating a birthday bash or just out for a night to remember, our poptastic team know how to bring all the party vibes to give our guests a night to remember.

What\'s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Popworld you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Popworld directly.