Hospitality-Driven Workplace Experience Lead

CBRE Group; Brighton; On-site; GBP 40,000 - GBP 50,000; Full time

Job summary

A leading global facilities provider in Brighton is looking for a Workplace Experience Manager. In this role, you will manage and develop a high-performing team, ensuring exceptional operational services that enhance employee experiences. Candidates should possess 3–5 years in a customer-centric role and demonstrate exceptional leadership and organizational skills. The position offers a robust work culture that values respect and innovation.

Qualifications

• 3–5 years of experience in hospitality or a similar customer-centric environment.
• Proven team management experience.
• Exceptional organizational skills and proactive mindset.

Responsibilities

• Manage and develop a team of Workplace Experience professionals.
• Oversee recruitment, onboarding, and training.
• Deliver exceptional operational services.

Skills

Team management

Organizational skills

Customer service focus

Leadership

Problem-solving

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

A leading global facilities provider in Brighton is looking for a Workplace Experience Manager. In this role, you will manage and develop a high-performing team, ensuring exceptional operational services that enhance employee experiences. Candidates should possess 3–5 years in a customer-centric role and demonstrate exceptional leadership and organizational skills. The position offers a robust work culture that values respect and innovation.