Senior Financials Support Analyst

Superdrug Stores plc; Croydon; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading health and beauty retailer in the UK is looking for an IT professional to support their Finance Systems. This pivotal role involves maintaining systems across multiple countries, resolving issues, and delivering exceptional customer service. Ideal candidates will have over 5 years of Oracle EBS R12 experience and a solid understanding of financial systems. Join a vibrant team that values personality and hard work in a hybrid working environment.

Benefits

33 days holiday

30% discount on Superdrug products

Company pension matching

Qualifications

• 2+ years of experience in formal ITIL-based support.
• 5+ years supporting Oracle EBS R12.2.
• Broad understanding of financial systems including GL, P2P, AR, and FA.

Responsibilities

• Maintain effective support to the EU Finance functions.
• Deliver support services that meet KPIs.
• Coordinate financial reports and analysis.

Skills

Outstanding customer service

Strong analytical skills

Positive attitude

Clear communication skills

Tools

Oracle E-Business Suite R12

SQL

PL/SQL

UNIX scripting

TOAD/Oracle SQL Developer

Job description

Overview

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟

Location: East Croydon area | Hours: 37.5 hours per week, 9:00am - 5:30pm. Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our office close to East Croydon Station.

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station, is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Are you an experienced IT professional who is excited about providing outstanding support for Finance Systems? Are you passionate about delivering great customer service? Have supported a multicountry implementation of Oracle E-Business Suite R12? Are you an experienced Oracle R12 technical expert, with a history of delivering support and development to a user base distributed across Europe?

This pivotal European role could be just the opportunity for you! You will be a key part of a small but effective team supporting our mission critical Oracle Finance applications across our European business including household names such as Superdrug, Rossmann, Kruidvat, Maria Nbuud & The Perfume Shop.

📅Here's the exciting bit… A day includes:

Reporting to the Group Manager of European Finance Systems. Maintain effective support to the EU Finance functions as required, including liaising across all IT functions and our external partners on the resolution of issues. Delivering support services which meet (and ideally exceed) our agreed KPIs and measures. Provide special focus to the UK Business Units with support for several of their local Finance Applications including Bottomline (for invoices), Accurate for bank reconciliation & Experian (PTX) for Payments. To coordinate the provision of financial reports and analysis through the EU Finance management team and supporting staff. To manage the provision of financial management information and analysis to Corporate Finance. Manage the acceptance of projects into Business-as-Usual support. Ensure the European Finance Systems are audit compliant.

📝What you'll need :

General Skills

Take pride in delivering outstanding customer service. Have strong analytical skills. Work smartly and efficiently whilst balancing multiple priorities. Have a positive, can-do attitude. You will be a self-starter that doesn’t need to be micro-managed. Have clear and concise communication skills. Have 2+ years’ experience working in a formal ITIL based support environment. Broad understanding of Financial systems & processes including GL (General Ledger), P2P (Procure to Pay), AR (Accounts Receivable) & FA (Fixed Assets).

Technical Skills

5+ years supporting Oracle EBS R12.2. Ability to respond to technical incidents. Strong technical skills in SQL, PL/SQL, UNIX scripting, Oracle Reports, Oracle Forms, Forms Personalisations. Good knowledge of Oracle Applications Development Standards. Ability to discuss functional issues with users, with a good level of understanding. Experience of TOAD/Oracle SQL Developer.

Nice to have

Experience of working in a European environment. Proficient in MS Excel and Word. Support of other finance systems including Bottomline, Accurate, and Experian.

💡Here’s what’s in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our office close to East Croydon Station
• Company pension matching and bonus
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
• Come and be part of something special!

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