Senior Systems Engineer 1 (Voice Eng)

TAFFin.Tech; Plymouth; Hybrid; GBP 90,000 - GBP 107,000; Full time

Job summary

A leading technology company is looking for a Senior Systems Engineer 1 (Voice Eng) to join their team in Plymouth. This hybrid position involves leading discussions with business partners, delivering efficient technology solutions, and designing complex IT systems. Candidates should have a Bachelor's degree and 4-7 years of relevant experience in IT infrastructure design and problem-solving. The role provides the opportunity to innovate and optimize technical systems while mentoring less experienced engineers.

Qualifications

• 4 - 7 years of experience in IT infrastructure design, application design, cloud computing.
• Hands-on configuration, troubleshooting, and optimization skills.
• Strong debugging skills.

Responsibilities

• Lead discussions with business partners and vendors to gather information.
• Deliver practical, efficient, and cost-effective solutions.
• Design, support, and maintain custom system integrations.

Skills

Leadership

Problem-solving

Networking

Motivation

Architecture

Education

Bachelor's Degree in Computer Science, Information Systems or Computer Networking

Job description

# Senior Systems Engineer 1 (Voice Eng)On sitePlymouth meeting, United states$ 147,400 /yearSeniorFull Time28-01-2026* Home* Senior Systems Engineer 1 (Voice Eng)## SkillsLeadershipProblem-solvingNetworkingMotivationArchitecture## Job SpecificationsWho We Are: We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. The IT Sr Systems Engineer I position serves as a senior technical role within the IT department. It requires demonstrated experience of information technology, problem-solving skills, and the ability to work effectively both independently, as a mentor and as part of a team. Candidate will possess the self-motivation, experience, and skills to serve by providing technical insights driving the design, implementation, and optimization of complex systems under the guidance of a Principal Engineer or Manager. Collaborates with IT architecture to define strategy and work with various teams to implement high quality systems to meet business requirements. Delivers and supports IT infrastructure, product and platform solutions. Designs and delivers complex IT system initiatives, to include cloud, non-cloud and hybrid-cloud systems. Influences other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and Real Time operational environments. Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday). Must sit/reside within the greater Philadelphia area (PECO territory). No relocation is available. Primary Duties: Leads discussions with business partners and vendors to gather information. Consults with leadership, architecture, project teams and end users to identify system requirements and perform feasibility analysis on potential changes related to existing and future security and technical architectures. Writes and disseminates system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (30%) Work closely with others to develop future plans, resource requirements, migration strategies, and project schedules. Creates and delivers presentations to Engineering and Architecture Review Boards. Possesses deep understanding of current technologies and service offerings within the industry. Provides oversight for less experienced engineers (25%) Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. (20%) Ensure all risks and issues are identified and are captured following set process and are actioned appropriately. Responsible to provide supporting data to leadership and peers. (15%) Maintains knowledge of and compliance with preferred technologies, methodologies, standards and policies. Maintain technical knowledge and business acumen within own discipline or function. Strong debugging and problem-solving skills; participates in peer code reviews. (10%) Job Scope: Designing, delivering, documenting, and supporting infrastructure systems Maintains deep knowledge of technology and its application across our business areas or for our customers Leads in technological innovation to d rive new business opportunities and solve complex business problems Requires advanced skill set and proficiency in discipline. Conducts work assignments of higher complexity, under occasional supervision with latitude for independent judgment Creates and contributes to a development-centric work environment where employees are challenged, coached, and engaged. May lead and supervise interns and apprentices or serve as peer coach. Minimum Qualifications: Bachelor's Degree in Computer Science, Information Systems, Computer Networking 4 - 7 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, o