Quality Assurance Lead — Domiciliary Care

Axe Valley Home Care Limited; Seaton; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A domiciliary care provider in Seaton is seeking a Quality Assurance Lead to join their management team. The role involves overseeing care quality, conducting audits, addressing complaints, and ensuring compliance with CQC standards. Candidates should have experience in domiciliary care and a good understanding of quality assurance processes. This position offers a competitive salary starting at £15 per hour after a successful probation period, along with a supportive working environment.

Benefits

Supportive working environment

Autonomy in managing workload

Opportunities to improve care standards

Qualifications

• Strong understanding of quality assurance and compliance.
• Experience in investigating complaints and writing reports.
• Ability to work independently in a regulated care setting.

Responsibilities

• Oversee regular care audits and documentation.
• Investigate complaints and ensure compliance with regulations.
• Support quality monitoring and action plans with the Registered Manager.

Skills

Experience in domiciliary care

Quality assurance knowledge

Investigation and reporting

Knowledge of CQC standards

Organizational skills

Education

NVQ Level 3/4/5 in Health & Social Care

Job description

A domiciliary care provider in Seaton is seeking a Quality Assurance Lead to join their management team. The role involves overseeing care quality, conducting audits, addressing complaints, and ensuring compliance with CQC standards. Candidates should have experience in domiciliary care and a good understanding of quality assurance processes. This position offers a competitive salary starting at £15 per hour after a successful probation period, along with a supportive working environment.