Hospitality Assistant

BOXPARK; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading catering company in Greater London is seeking a dedicated Hospitality Assistant to join their award-winning team. This role involves ensuring positive customer experiences at a variety of events while providing high-quality hospitality service. The ideal candidate will possess Level 2 certificates in Food Safety and Health & Safety, showcasing their commitment to maintaining standards. The position offers flexibility, and various development opportunities, including masterclasses with Michelin-starred chefs and a range of unique benefits.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts and cashback at retail outlets

Cycle-to-work scheme

Paid day off to volunteer

Free lunch every workday

24/7 access to the Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Ability to communicate confidently and follow instructions.
• Experience in providing high-standard hospitality service.
• Familiarity with company products and services through manuals.

Responsibilities

• Ensure positive customer experience at events and functions.
• Set up, service, and clear areas with attention to detail.
• Liaise with customers to meet their needs.

Skills

Communication

Attention to detail

Listening skills

Education

Food Safety Level 2

Health & Safety Level 2

Job description

MOSTLY MONDAY TO FRIDAY BUT MUST BE FLEXIBLE FOR WEEKEND EVENTS AND ABLE TO WORK EVENINGS

We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team.

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your to achieve your career goals.

Benefits

• An annual day off for your birthday!
• Monthly masterclasses with Michelin‑starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle‑to‑work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting our website.

https://www.bmcaterers.co.uk/careers/