Sales Assistant

Akzo Nobel N.V.; Motherwell; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading global paint and coatings company seeks a Sales Assistant to provide exceptional customer service in a part-time role of 20 hours per week. Responsibilities include supporting store operations, ensuring customers have a positive experience, and collaborating with colleagues. Ideal candidates will have prior retail experience and strong communication skills. Flexible working options are available, along with competitive benefits such as a comprehensive package and staff discounts.

Benefits

Competitive salary

25 days holiday

Employee Assistance Programme

Company pension

Flexible benefits scheme

Qualifications

• Proven experience in a customer service or retail role.
• Enthusiasm for a collaborative working environment.
• Calm under pressure.

Responsibilities

• Ensure customers receive a warm welcome and informed conversation.
• Support your store's monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.

Skills

Customer service experience

Communication skills

Organizational skills

Job description

Overview

Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Let’s paint the future together.

Job title: Sales Assistant - Dulux

Hours: 20 hours per week

Pay: £12.66 per hour

Location: Wishaw ML2 0EG

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. This is a part time role, 20 hours per week between Monday to Saturday.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service/retail role.
• Enthusiasm for a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organized & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

What We Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

Equal Opportunity

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of unconscious bias to support mindful hiring. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.