Senior Change Manager

Computacenter Holding GmbH; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading technology services provider is seeking a Senior Change Manager to lead transformation programmes. You will define change strategies, influence stakeholders, and ensure successful adoption of new practices. The ideal candidate will have extensive experience in leading change initiatives, excellent communication skills, and the ability to engage effectively with senior leaders. This role offers a dynamic environment where you will mentor others and make a meaningful impact on business outcomes.

Qualifications

• Extensive experience leading business or IT change initiatives.
• Proven success in driving adoption and delivering measurable benefits.
• Experience in Agile and Waterfall environments.
• Knowledge of change management methodologies like Prosci ADKAR.

Responsibilities

• Lead customer change programmes using ACM methodology.
• Define change strategies, including assessments and readiness planning.
• Build and deliver communication and engagement plans.
• Act as an advisor to senior stakeholders to drive alignment.
• Manage risks, track progress, and ensure quality.

Skills

Change management integration

Stakeholder engagement

Communication skills

Planning skills

Problem-solving skills

Coaching and mentoring

Education

Professional accreditation in Change Management

Job description

Overview

Location: UK - London, UK - Birmingham, UK - Milton Keynes, UK - Reading | Job-ID: 216939 | Contract type: Standard | Business Unit: IT Consulting

Life on the team

An exciting opportunity to shape major transformation programmes for leading organisations, working within a growing ACM practice committed to excellence - where you’ll enjoy a supportive environment, the chance to mentor others, and a dynamic role that lets your expertise drive real, measurable business outcomes.

As a Senior Change Manager, you’ll lead end-to-end Adoption & Change Management engagements, shape change strategy, influence senior stakeholders, and ensure successful adoption of new ways of working. You will take ownership of delivering Adoption & Change Management (ACM) engagements—from shaping solutions in pre-sales through to driving successful adoption during delivery. This role sits within our ACM Centre of Excellence and plays a key part in evolving our methodology, tools, and internal capability.

What You’ll Do

• Lead the delivery of customer change programmes using Computacenter’s ACM methodology.
• Shape ACM solutions during pre-sales, supporting bids, proposals, and client workshops.
• Define change strategies, including impact assessments, stakeholder analysis, and readiness planning.
• Build and deliver communication, training, and engagement plans that drive user adoption.
• Act as a trusted advisor to senior stakeholders, driving alignment and managing resistance.
• Oversee the execution of change activities and coordinate cross-functional teams.
• Manage risks, track progress, and ensure the quality of all change deliverables.
• Coach and mentor colleagues, support internal training, and contribute to ACM best practice.

What You’ll need

• Extensive experience leading business or IT change initiatives within complex organisations.
• Proven success driving adoption and measurable benefits
• Strong stakeholder engagement skills, confident working with senior leaders
• Experience integrating change management into Agile and Waterfall delivery environments.
• Knowledge of change methodologies such as Prosci ADKAR.
• Excellent planning, communication, and problem-solving skills.
• A collaborative mindset, with a passion for coaching and capability building.
• Professional accreditation in Change Management is highly desirable.
• Ability to pass Security Clearance or have this in place already

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Our business may be about technology, but first of all it’s about people

With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!