Director of Donor Engagement & Experience

Nationaltrustjobs; Swindon; Hybrid; GBP 60,000 - GBP 64,000; Full time

Job summary

An esteemed charity organization in the United Kingdom is seeking a Head of Donor Engagement to strategically lead the Donor Engagement team. This role involves overseeing donor journeys, events, and stewardship initiatives, while creating impactful engagement strategies. Successful candidates will have a strong understanding of donor behaviors and experience in fundraising strategy. The organization promotes a hybrid working model, allowing flexibility in office and home working.

Benefits

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Discounts on gym memberships

Holiday allowance up to 32 days

Qualifications

• Strong understanding of donor behaviours and motivations.
• Experience in fundraising strategy and impact reporting.
• Proficiency with CRM systems and digital tools.

Responsibilities

• Lead the Donor Engagement team to deliver outstanding donor experiences.
• Oversee donor journeys, events, and stewardship initiatives.
• Create compelling engagement strategies using data-driven insights.

Skills

Understanding of donor behaviours

Fundraising strategy

CRM systems proficiency

Knowledge of GDPR

Inspiring leadership

Exceptional communication

Job description

An esteemed charity organization in the United Kingdom is seeking a Head of Donor Engagement to strategically lead the Donor Engagement team. This role involves overseeing donor journeys, events, and stewardship initiatives, while creating impactful engagement strategies. Successful candidates will have a strong understanding of donor behaviors and experience in fundraising strategy. The organization promotes a hybrid working model, allowing flexibility in office and home working.