Store Manager

Toolstation Ltd; Glasgow; On-site; GBP 26,000 - GBP 34,000; Full time

Job summary

A growing retail chain located in Glasgow seeks a Store Manager to lead branch operations. This role involves managing the team, ensuring outstanding customer service, and driving sales performance. Ideal candidates will have a strong background in retail management, a passion for team development, and a commitment to maintaining high standards. The position offers various benefits, including holidays, a pension scheme, and discounts across multiple retailers.

Benefits

22 days holiday plus Bank Holidays

Bonus scheme

20% discount across all Travis Perkins companies

Cycle to work scheme

Qualifications

• Track record developing high performing engaged retail teams.
• Dedication to leading teams to deliver sales through customer service.
• Passionate about developing future leaders.

Responsibilities

• Manage the branch and provide outstanding customer service.
• Ensure the team delivers excellent customer experiences.
• Coach and engage with the team to create a positive work environment.

Skills

Customer Focus

Teamwork

Coaching

Resilience

Flexibility

Job description

Store Manager Glasgow Possilpark

40 hours per week

What you’ll do

• Delivering outstanding customer proposition. You’ll manage the Branch, serve customers, check deliveries, pick items from the warehouse, stock shelves, and lead the team.
• Day-to-day service excellence: Ensure your team provide a great customer experience and deliver sales through service.
• Mucking in: Help the team get the job done, check/unpack deliveries, open/close the branch, stock shelves, clean, and put orders together.
• Inspiring: Encourage a positive mindset, build a culture of feedback, praise and recognition.
• Ask questions & build relationships: Support your team’s development, future business growth,, and ensure customers leave with everything they need.
• Leading: Coach, motivate, engage team, create great place to work with key engagement.
• Building fun working environment: Maintain product availability, high branch standards, and make branch a place everyone loves working.

What you’ll bring

• Knowledge. Be proud of your track record developing high performing engaged retail teams.
• Hard work and passion. Dedicate to leading team deliver sales through superb customer service and amazing results.
• A love of team work. Happy to muck in, get hands dirty, passionate about developing future leaders.
• Customer Focus. Ensure customer remains at heart of everything you do.
• Resilience. Relentless determination to achieve results, coaching team to deliver.
• Flexibility. Be there when your team need you, understand priorities plan effectively.
• Self. Bring whole self to work, let true personality shine through.

What you’ll get

You’ll find every opportunity to bring your personality & potential, career in retail ladder, across the business, into role in Travis Perkins Group. You’ll be supported with training & development – including access to our Toolstation Academy programmes.

Plus, best benefits: 22 days holidays + Bank Holidays, pension scheme, life assurance, bonus scheme, cycle to work scheme, save & buy, 20% discounts across all Travis Perkins companies, financial education, support, recognition awards, discounts at over 1000 other retailers.

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories, building supplies and part of Travis Perkins plc. Our store expansion programme and size & diversity means opportunities for ambitious growth.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability