Mobile Repair Technician

Likewize Corp.; Birmingham; On-site; GBP 27,000; Full time

Job summary

A leading technology services company based in Birmingham is seeking a Mobile Repair Technician. This role involves traveling to customer locations to repair smartphones and tablets while providing outstanding customer service. Candidates must possess a full clean driving license and strong communication skills. The position offers a competitive salary package along with a supportive work environment and various employee benefits. Join a dynamic team committed to innovation and tech support.

Benefits

Health Cash Plan

Employee Assistance Programme

Free onsite gym

Holiday buy back scheme

Cycle 2 Work scheme

Qualifications

• Full clean driving license and over the age of 21.
• Outstanding communication skills required.
• Passion for technology and customer service.

Responsibilities

• Travel to customers' locations for repairs.
• Provide excellent customer service.
• Conduct quality control checks using enhanced software.

Skills

Communication skills

Customer service

Technical repair

Driving license

Job description

Mobile Repair Technician page is loaded## Mobile Repair Technicianlocations: Birmingham, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-1254**Job Description:****Mobile Repair Technician Birmingham, UK £26,334 per annum**Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms! Imagine being part of a team that keeps the digital world running.At Likewize, that's exactly what we do. We're the heroes behind the scenes, making sure technology always works - no matter what.* We offer the most comprehensive protection against any kind of technological disruption.* Lost, stolen, damaged or complicated - we have the solution.* We serve one billion customers worldwide for the biggest brands, telcos and banks.* We solve 250 million technology problems a year in over 30 countries.* We work with global giants in the technology industry* At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.**About the role:**Likewize is looking for experienced Technician’s to repair the country’s damaged smartphones and tablets.When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade, or the user does not know how to do something, Likewize provides the solution. Trusted by the world's largest brands, telcos, and banks to look after approximately one billion of their customers.Likewize Repair is the only Samsung and Apple approved UK mobile smartphone and tablet repairer. Comprehensively stocked with approved and genuine Samsung and Apple parts, the Likewize Repair fleet of mobile workshops is the best in the country.**Primary Responsibilities:*** Traveling to different customers within your region to repair Mobile Phones and Tablets. (Fully equipped workshop van provided)* Providing excellent customer service* Carrying out fault finding* Quality Control checking using Samsung and Apple’s enhanced software* Respecting the value of information by following Likewize's data protection / information security policies and procedures**Role Requirements:*** Live in the area we are recruiting for as this will be your region* Have a full clean driving licence & be over the age of 21 for insurance purposes* Outstanding communication skills* A passion for technology & customer service* Desirable experience repairing technology itemsAt Likewize, we care about you and your progression. We offer:* A competitive salary and benefits package* A supportive and collaborative culture* A fun and dynamic work environment* A range of learning and development opportunities* Health Cash Plan, covering Dental, Optical, Prescriptions, Health & Wellbeing, Maternity Antenatal appointments & adoption* Access to a GP at any time, with prescriptions delivered to your home or work* Enhanced Maternity, Paternity & Adoption* My Perks that have hundreds of offers available with exclusive discounts and cash back on purchases* A fully paid Employee Assistance Programme* Free onsite car parking* Free onsite gym* Holiday buy back scheme, the opportunity to buy up to five extra days of annual leave* Cycle 2 Work scheme**Ensure Fairness & Embrace Differences**Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodations during the application or interview process, please let us know — we’re here to help.At Likewize, we are trusted by many of the world’s biggest brands to look after their customers tech. When their tech goes wrong we make it right.We offer device protection insurance programs, repair services, upgrade and recommence solutions and also premium tech support.The tech industry moves fast - but so do we. Innovation and disruption are in our DNA, so we are always challenging convention and looking for ways to do things better, quicker and making everything easier for our customers.Doing that successfully takes trust, teamwork and a knack for making the complicated simple. We’re looking for creative, quick and relentless talent to join the team.