Retail Operations & Merchandising Manager — Mt. Rainier

Rainier Guest Services, LLC; Ashford; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading guest services company seeks a Retail Operations Manager to oversee purchasing and merchandising duties, coordinate retail operations, and manage staff. Located in Ashford, this full-time position requires strong customer service skills and management experience, with responsibilities including training staff, ensuring compliance with NPS regulations, and monitoring budgets. The role offers the chance to work in an iconic environment with various opportunities for growth and impact on customer experiences.

Benefits

Fantastic work environment

Experience in an iconic location

Qualifications

• At least 3 years of experience in related management.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities.

Responsibilities

• Direct and manage purchasing and merchandising duties of retail items.
• Train retail personnel in use of computerized point-of-sale inventory system.
• Monitor budgeted levels for all retail units in sales and payroll.

Skills

Customer service abilities

Team leadership

Computer proficiency (MS Word, Excel, Outlook)

Problem-solving

Education

High School Diploma or GED

Bachelor’s or Business Degree

Tools

Point-of-sale inventory system

Office equipment

Job description

A leading guest services company seeks a Retail Operations Manager to oversee purchasing and merchandising duties, coordinate retail operations, and manage staff. Located in Ashford, this full-time position requires strong customer service skills and management experience, with responsibilities including training staff, ensuring compliance with NPS regulations, and monitoring budgets. The role offers the chance to work in an iconic environment with various opportunities for growth and impact on customer experiences.