Hybrid Fleet Compliance Administrator (Part-Time)

Novuna Consumer Finance; Trowbridge; Hybrid; GBP 25,000 - GBP 35,000; Part time

Job summary

A leading financial services provider in Trowbridge is seeking a Fleet Compliance Administrator. The role focuses on delivering great customer service while managing vehicle compliance tasks, including registering and taxing vehicles. You will communicate with customers via phone and email, ensuring their needs are met promptly. This position offers hybrid working, allowing you to balance your role with personal commitments. Join a supportive team committed to inclusivity and employee well-being.

Benefits

Flexible hybrid working

25 days' holiday plus bank holidays

Full wellbeing package including BUPA

Qualifications

• Must be enthusiastic and deliver great customer service.
• Able to manage priority workloads and time-sensitive tasks.
• Effective communicator both verbally and in writing.

Responsibilities

• Monitor the mailbox and respond to enquiries via email and phone.
• Complete processes for vehicle taxing and issuing parking permits.
• Handle customer enquiries and notifications for overdue MOT requests.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Team collaboration

Job description

A leading financial services provider in Trowbridge is seeking a Fleet Compliance Administrator. The role focuses on delivering great customer service while managing vehicle compliance tasks, including registering and taxing vehicles. You will communicate with customers via phone and email, ensuring their needs are met promptly. This position offers hybrid working, allowing you to balance your role with personal commitments. Join a supportive team committed to inclusivity and employee well-being.