Fleet Solutions Manager — Hybrid & Customer Focus

Novuna Consumer Finance; Trowbridge; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading finance company is seeking a Customer Fleet Manager for a hybrid role based in Trowbridge. The successful candidate will manage a portfolio of specialist accounts, ensuring optimal fleet performance. The position requires excellent stakeholder management and communication skills, with a focus on proactive problem-solving. You will work closely with internal teams and customers to maintain high service standards. Key benefits include an excellent bonus scheme, flexible working arrangements, and comprehensive wellbeing support.

Benefits

Excellent bonus scheme

Hybrid working options

25 days' holiday plus bank holidays

Full wellbeing package including BUPA

Qualifications

• Excellent stakeholder management skills to build rapport and trust.
• Strong organizational skills to manage multiple priorities effectively.
• Proficient in identifying and resolving issues proactively.

Responsibilities

• Act as a point of contact for customer issues and resolutions.
• Monitor and manage operational oversight of customer fleets.
• Liaise with internal teams for best outcomes and support Account Managers.

Skills

Strong communication skills

Stakeholder management

Organizational skills

Problem-solving

Time management

Job description

A leading finance company is seeking a Customer Fleet Manager for a hybrid role based in Trowbridge. The successful candidate will manage a portfolio of specialist accounts, ensuring optimal fleet performance. The position requires excellent stakeholder management and communication skills, with a focus on proactive problem-solving. You will work closely with internal teams and customers to maintain high service standards. Key benefits include an excellent bonus scheme, flexible working arrangements, and comprehensive wellbeing support.