Hybrid Student Finance Officer - Guidance & Debt Support

Regent College London; Greater London; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A higher education institution in Greater London is seeking a Student Finance Officer to provide financial guidance and support to students regarding loans. The role involves administering payments, resolving queries, and ensuring compliance with financial procedures. Candidates should have experience in administration and customer care, along with a minimum of 5 GCSEs including Maths and English. This is a hybrid position offering the opportunity to impact student finance processes positively.

Qualifications

• Must be able to work flexibly in a team.
• Experience working in a busy office or experience working in administration.
• Significant experience of working with the public in a customer care environment.

Responsibilities

• Provide accurate financial guidance to students on loans.
• Support students with their Student Finance applications.
• Administer the payment of Student Support Funds.

Skills

Ability to supervise staff

Excellent customer care

Experience of managing complex data

Organizational skills

Numeracy

Education

5 GCSEs including Maths & English

Job description

A higher education institution in Greater London is seeking a Student Finance Officer to provide financial guidance and support to students regarding loans. The role involves administering payments, resolving queries, and ensuring compliance with financial procedures. Candidates should have experience in administration and customer care, along with a minimum of 5 GCSEs including Maths and English. This is a hybrid position offering the opportunity to impact student finance processes positively.