Building Services Assistant

Urbanbubble Ltd; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A vibrant community service provider is looking for a Building Services Assistant in Greater London. In this role, you’ll maintain safety and functionality in community spaces. Responsibilities include cleaning, conducting minor repairs, and ensuring compliance with health and safety standards. The ideal candidate will have experience in heavy-duty cleaning, be proactive, customer service-oriented, and a team player. Benefits include enhanced annual leave, a pension scheme, and support for personal growth.

Benefits

Birthday day off

Company pension scheme

Paid volunteering day

Cycle to work scheme

Enhanced sick pay

Study support

Life events recognition

Employee assistance and counselling

Qualifications

• Experience in a similar role, with an understanding of minor repairs and decorating.
• A proactive, can-do attitude with enthusiasm for customer service.
• A creative problem solver who works well independently and as part of a team.

Responsibilities

• Assist with cleaning outdoor areas and carry out minor repairs.
• Support the team in meeting compliance standards.
• Conduct visual checks and tests on life safety equipment.
• Escort maintenance engineers on-site and assist with planned maintenance.
• Help manage tools and conduct regular inventory checks.
• Keep plant rooms clean and assist with waste management.
• Deliver exceptional customer service and communicate effectively.

Skills

Experience with heavy duty cleaning

Understanding of minor repairs and decorating

Proactive, can-do attitude

Customer service skills

Creative problem solver

Job description

This role requires a DBS check and will work Thursday-Saturday (8am-3.30pm Thur and Fri, 7.30am-2pm Saturday)

Hey there! Ready to make a difference?

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Building Services Assistant!

As a Building Services Assistant, you’ll be right at the heart of our community. You’ll work closely with our Maintenance Operative to keep our community spaces in top condition, ensuring everything is safe, functional, and aligned with our brand standards.

Overview

Here’s what you’ll be doing:

Responsibilities

• Reactive Works: You’ll assist with cleaning outdoor areas, litter picking, daily work orders, prioritising tasks with the Maintenance Operative, plus carrying out minor repairs and decorating tasks in both communal areas and residents’ homes. From replacing light bulbs to providing emergency support for water leaks, you’ll keep things running smoothly.
• Statutory Compliance: You’ll support the team in meeting compliance standards by completing worksheets, raising work orders, and reporting non-compliance. You’ll also assist with energy-saving initiatives and ensure adherence to the Letting Code of Conduct.
• Health and Safety: You’ll conduct visual checks and tests on life safety equipment, ensure proper use of PPE and safety signage, and keep work areas clean and safe. You’ll follow all UK Health & Safety legislation and dispose of waste in line with company policies.
• Supporting Contractors and Planned Works: You’ll escort maintenance engineers on-site, log their visits, and assist with planned maintenance activities to keep everything on track.
• Managing Site Stores: You’ll help manage tools and critical spares, conduct regular inventory checks, and raise stock requests to ensure supplies are always available.
• Maintaining Building Plant Rooms and Support Areas: You’ll keep plant rooms, risers, and maintenance areas clean and organised, assist with waste management, and carry out occasional litter picking in external areas and car parks.
• Delivering Exceptional Customer Service: You’ll be a role model for our values, bringing a proactive, positive attitude to everything you do. You’ll ensure effective communication and contribute to a motivated, engaged team.

Qualifications

• Experience with heavy duty cleaning
• Experience in a similar role, with an understanding of minor repairs and decorating
• A proactive, can-do attitude with enthusiasm for customer service
• A creative problem solver who works well independently and as part of a team

What we’re looking for

Benefits

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical Cover for your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leave to take care of yourself & your loved ones
• Life events for those big milestones like your child’s first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support

And the best part? You’ll be working with some truly incredible people who are passionate about what they do & are always ready to support you!

If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!

Shaping vibrant communities with expertise and care

urbanbubble ltd is registered in England and Wales under the company number 06516374. Registered Office: Sevendale House, 7 Dale Street, Manchester, M1 1JA. VAT No: 988604367