Digital Product Manager, Fulfillment & Delivery Ops

The Boots Company PLC; Nottingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail and pharmacy company is seeking a Digital Product Manager to optimise their end-to-end fulfilment processes. You will drive the product vision and delivery for a digital transformation while leading cross-functional teams. The ideal candidate will have proven experience in logistics and order management, as well as hands-on experience with Salesforce OMS. The role also requires a customer-centric mindset and the ability to translate complex issues into clear product requirements.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Proven experience as a Product Manager in fulfilment or logistics.
• Hands-on experience with Salesforce OMS across fulfilment flows.
• Ability to break down complex fulfilment issues into clear requirements and roadmaps.

Responsibilities

• Own the product vision and delivery for digital transformation.
• Oversee end-to-end testing and prioritise defects.
• Lead cross-functional teams to enhance order routing and delivery.

Skills

Product Management

Fulfilment experience

Order management

Data analysis

Customer-centric mindset

Tools

Salesforce OMS

Data tools

Job description

A leading retail and pharmacy company is seeking a Digital Product Manager to optimise their end-to-end fulfilment processes. You will drive the product vision and delivery for a digital transformation while leading cross-functional teams. The ideal candidate will have proven experience in logistics and order management, as well as hands-on experience with Salesforce OMS. The role also requires a customer-centric mindset and the ability to translate complex issues into clear product requirements.