ATM Field Service Engineer | Onsite Repairs & Tech Support

NCR Atleos Corporation; Southampton; Hybrid; GBP 30,000 - GBP 33,000; Full time

Job summary

A global leader in financial technology is seeking a Customer Engineer to join their team in Southampton. The role involves diagnosing and repairing ATMs on-site, with full training provided. The successful candidate will have a valid UK driving license and strong mechanical/electrical aptitude, along with excellent problem-solving skills. The position offers a competitive salary of £30,000 - £33,000 and a comprehensive benefits package, including a company vehicle for personal use and a defined contribution pension.

Benefits

24 days holiday, rising to 25 after 5 years

Competitive defined contribution pension

75% employer-funded private medical cover

Employee assistance programme

MYGYM discounts

Qualifications

• Experience in break/fix and mechanical repair.
• High level of mechanical/electrical aptitude.
• Ability to lift and carry toolkits/parts.

Responsibilities

• Diagnose and repair ATM modules on-site.
• Install and maintain equipment within assigned territory.
• Take ownership of customer issues ensuring satisfaction.

Skills

Diagnostic skills for ATM repair

Basic computer hardware/software knowledge

Strong problem-solving skills

Excellent interpersonal skills

Ability to work independently

Education

Valid Full UK manual driving license

Job description

A global leader in financial technology is seeking a Customer Engineer to join their team in Southampton. The role involves diagnosing and repairing ATMs on-site, with full training provided. The successful candidate will have a valid UK driving license and strong mechanical/electrical aptitude, along with excellent problem-solving skills. The position offers a competitive salary of £30,000 - £33,000 and a comprehensive benefits package, including a company vehicle for personal use and a defined contribution pension.