ATM Field Engineer: On-Site Repairs & Customer Support

NCR Atleos Corporation; United Kingdom; Hybrid; GBP 30,000 - GBP 33,000; Full time

Job summary

A technology solutions provider is seeking a Customer Engineer in the United Kingdom. In this role, you will diagnose and repair ATM modules on-site, with a salary ranging from £30,000 to £33,000 depending on experience. The position involves travel and offers full training, personal use of a company vehicle, and various employee benefits, including healthcare and a pension scheme. Strong customer service skills and mechanical aptitude are essential for this role.

Benefits

Personal use of the company vehicle

24 days holiday

Competitive defined contribution pension

75% Employer funded medical cover

Employee life assurance

Employee Assistance Programme

Qualifications

• Experience in break/fix, IT, computer/mechanical repair.
• Experience in general PC hardware and software maintenance.
• High level of mechanical/electrical aptitude.

Responsibilities

• Diagnose faults and perform repair or replacement of ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory.
• Ensure customer satisfaction and compliance with Service Level Agreements.

Skills

Strong local geographical knowledge

Excellent interpersonal skills

Problem-solving skills

Ability to work independently

Quick learner

Tools

Basic computer hardware and software

Windows operating systems

PIA licences

Job description

A technology solutions provider is seeking a Customer Engineer in the United Kingdom. In this role, you will diagnose and repair ATM modules on-site, with a salary ranging from £30,000 to £33,000 depending on experience. The position involves travel and offers full training, personal use of a company vehicle, and various employee benefits, including healthcare and a pension scheme. Strong customer service skills and mechanical aptitude are essential for this role.