Commercial Insurance Team Manager

Chubb Ltd.; Birmingham; On-site; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading commercial insurer in Birmingham is looking for a Commercial Insurance Claims Team Manager to lead a team of Claims Handlers. Responsibilities include coaching and mentoring team members, managing a portfolio of claims across various lines of business, and ensuring service standards are upheld. Candidates should have supervisory experience in claims management and a sound understanding of the insurance market. This role offers a competitive salary, a pension scheme, and additional benefits including private medical cover and a comprehensive learning program.

Benefits

Competitive salary

Pension scheme

Annual bonus scheme

25 days annual leave

Private medical cover

Employee Share Purchase Plan

Life assurance

Subsidised gym membership

Comprehensive learning & development offerings

Qualifications

• Previous Claims management experience at Team Leader/supervisor level.
• Solid technical claims experience.
• Understanding of the insurance/reinsurance market (preferred).

Responsibilities

• Lead a team of Claims Handlers managing claims across multiple lines.
• Recruit, coach, and mentor team members.
• Ensure goals are met and service standards maintained.
• Build and maintain client relationships.

Skills

Claims management experience

Cross line of business experience

Competent in Microsoft Office

Technical claims experience

Job description

Overview

Do you have Team Leader experience or supervisory experience gained within a professional Claims team? If you wish to grow your skills and expertise within one of the largest commercial insurers in the world, then we would love to hear from you!

Following business growth, we have a Commercial Insurance Claims Team Manager opportunity in Birmingham. You will Lead a team of Claims Handlers who manage a portfolio of claims across multiple line of businesses including coverage analysis, investigation, evaluation of policy liability, legal liability (where appropriate) and quantum.

Responsibilities

• Recruit, coach, mentor and lead team of claim adjusters handling claims
• Act as part of a team to ensure both Team and individual goals are met and to work with third party service providers to ensure claims service standards are maintained
• Work within the framework of Chubb ethical and service standards
• Represent Chubb at internal and external meetings
• Build and maintain client relationships
• Provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise

Qualifications

• Previous Claims management experience at Team Leader/supervisor level
• Cross line of business experience, with Commercial Insurance experience being advantageous
• Competent in Microsoft Office with a sound understanding of the insurance/reinsurance market (preferred)
• Demonstration of practical and common sense approach to dealing with situations.
• Solid technical claims experience

We offer in return

Competitive salary & pension scheme, annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.

Employee resource groups, Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Our values

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK. Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Info

• Job Identification 29314
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Claims Adjusting
• Business Unit United Kingdom
• Legal Employer Chubb European Group SE UK Branch