Waking Night Support Worker

Royal Mencap Society; Welwyn Garden City; On-site; GBP 25,000; Full time

Job summary

A leading charity organization is seeking Waking Night Support Workers in Welwyn Garden City. Responsibilities include ensuring the people supported feel safe and comfortable during the night, assisting with evening routines, and providing personal care. No previous experience is required as full training will be provided. The ideal candidate should be reliable, caring, and have a genuine interest in supporting people. A range of benefits are also offered, including holidays and discounts.

Benefits

24 days of paid holiday

Discounts at leading high-street retailers

Access to health cash plans

Interest-free loans

Qualifications

• Genuine interest in supporting people essential.
• No previous experience needed; full training provided.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure people feel safe, comfortable, and respected.
• Assist with evening routines and respond to overnight needs.
• Maintain a calm and reassuring environment.

Skills

Excellent communication skills

Empathetic attitude

Flexibility to work various shifts

Passion for supporting others

Job description

Job Advert

We are looking to recruit passionate Waking Night Support Workers to join our dedicated team of Support Workers in the Welwyn Garden City area.

In this role, you’ll be responsible for ensuring that the people we support feel safe, comfortable, and respected. You’ll assist with evening routines, respond to any overnight needs, and help maintain a calm and reassuring environment. Your presence will bring peace of mind, whether it's offering personal care, completing safety checks, or simply being there with a listening ear.

We’re looking for someone who is reliable and caring. You don’t need previous experience in care, as we provide full training, but a genuine interest in supporting people is essential. If you’re the type of person who enjoys working independently and wants to make a real difference, this could be the perfect role for you.

Working at Mencap means being part of something bigger. You'll be joining a passionate team and a well‑respected charity that believes in equality, inclusion, and supporting people to live the lives they choose. In return, we offer a meaningful career with full training, ongoing development, and a supportive environment where your work is genuinely valued.

What we're looking for:

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

*All roles are subject to an enhanced DBS check and suitable references.

Important information for applicants: please note, this position is not suitable for anyone who is looking to obtain sponsorship for a Skilled Worker Visa or currently holds a Skilled Worker Visa and is looking to switch sponsorship to a new employer. This role does not meet the minimum salary threshold required to be sponsored as set by the UKVI.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro‑rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Salary: £24,418 per annum, pro‑rata + Excellent Benefits.