Customer-Focused Parking Enforcement Officer

Tonbridge and Malling Borough Co; Tonbridge; On-site; GBP 25,000 - GBP 28,000; Full time

Job summary

A local council in Tonbridge is seeking a Civil Enforcement Officer to monitor parking areas and issue Penalty Charge Notices. The role requires good communication and customer service skills, as well as a full UK driving licence. Officers will patrol various locations within the Borough and assist the public. This position involves weekend and evening shifts. The council offers a permanent position with a salary range of £25,206 - £27,948, along with additional payments for unsocial hours worked.

Qualifications

• A full UK driving licence is essential.
• Experience in customer service is preferred.
• Ability to work well as part of a team.

Responsibilities

• Patrol parking areas and monitor ticket machines.
• Issue Penalty Charge Notices.
• Assist the public with inquiries.
• Ensure a safe roadside environment.

Skills

Good communication skills

Organisational skills

Customer service skills

Teamwork

Diplomatic approach

Job description

A local council in Tonbridge is seeking a Civil Enforcement Officer to monitor parking areas and issue Penalty Charge Notices. The role requires good communication and customer service skills, as well as a full UK driving licence. Officers will patrol various locations within the Borough and assist the public. This position involves weekend and evening shifts. The council offers a permanent position with a salary range of £25,206 - £27,948, along with additional payments for unsocial hours worked.