Commercial Assistant

Celeros Flow Technology LLC; Glasgow; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading flow control technology firm in Glasgow seeks a Commercial Assistant to manage order bookings and invoicing while ensuring compliance with various procedures. Candidates should possess strong customer relationship skills, proficiency in SAP and Microsoft Excel, and at least 3 years of experience in a support role. This role offers opportunities for development and 33 days of holiday per year. Candidates must have valid right to work in the UK.

Benefits

Opportunities to develop

Bonus

33 days holiday (inclusive of bank holidays)

Holiday buy and sell

Pension

Life Cover

Employee Assistance Program

Qualifications

• Great customer relationships inside and outside of the organization.
• Minimum of 3 years’ experience in a support role in a commercial/financial department.
• Basic knowledge of the company's product portfolio.

Responsibilities

• Take order bookings and manage order throughput.
• Prepare customer invoices and liaise for timely payments.
• Ensure compliance with commercial departmental procedures.

Skills

Customer relationship management

SAP

Microsoft Excel

Attention to detail

Process improvement

Teamwork

Education

Standard level qualifications or equivalent

Job description

GENERAL SUMMARY

The Commercial Assistant is responsible for inward order booking, invoicing, commission allocation and order handover for the Commercial Aftermarket function

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Take order bookings and ensure that order throughput is managed in a timely fashion.
• Prepare customer invoices and liaise with customers for timely payments.
• Liaise with other members of Aftermarket team on a regular basis for updates of orders & update order status to customers.
• Liaise with other key internal departments such as Finance and Shipping.
• Ensure compliance with commercial departmental procedures.
• Manage the pre handover and handover process to projects team.
• Ensure Export compliance is strictly adhered to.
• Train new commers in the team.

EDUCATION, SKILLS AND EXPERIENCE

• Demonstrates great customer relationships – inside and outside of the organization.
• Proficiency in SAP & Microsoft Excel is must.
• Has good attention to detail and is numerically minded.
• Seeks ways to improve processes and efficiency.
• Works well within a team environment.
• Educated to Standard level qualifications or equivalent.
• Minimum of 3 years’ experience of working within a support role in a commercial/financial department.
• Basic knowledge and understanding of company product portfolio.

You must have valid right to work in the UK to apply for this role.

BENEFITS

• Opportunities to develop
• Bonus
• 33 days holiday (inclusive of bank holidays)
• Holiday buy and sell
• Pension
• Life Cover
• Employee Assistance Program

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work)
• Required occasionally to stoop, kneel, crouch and crawl
• Required daily to use hands and fingers and arms to reach (to operate a computer and telephone)
• Required occasionally to lift and/or move objects that are light to moderate
• Required occasionally to travel (usually by air or road so may be required to sit for extended periods)

WORKING CONDITIONS

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.)
• Ability to work in an open planned office / individual office
• Ability to sit at a computer terminal for extended periods
• Ability to sit in a car or on a plane for extended periods

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

CELEROS FLOW TECHNOLOGY VALUES

All Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position.

INTEGRITY:

We work safely and respect our employees, business partners & environment. We always lead by example.

SPEED:

In our mission to bring mission‑critical flow control equipment to the world, energy in our actions & urgency.

ACCOUNTABILITY:

We stand behind our actions and deliver on our promises.

PARTNERSHIP:

We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes.

EXCELLENCE:

We are passionate about being the best at engineering, manufacturing & maintaining mission‑critical equipment. We seek quality & community improvement in every interaction.

QUALITY

Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

CELEROS Flow Technology is an equal opportunity employer.