Member Experience Host — Gym Front Desk & Café

Nuffield Health Brentwood; Swindon; On-site; GBP 25,000 - GBP 30,000; Part time

Job summary

A fitness and wellbeing club in Swindon is seeking a Part-time Front of House Team Member. You will be the first point of contact for members and visitors, providing excellent customer service and supporting café operations. Candidates must have strong communication skills, be flexible, and possess basic computer skills. The role requires a friendly and professional demeanor. This position offers a chance to work in a dynamic environment and enjoy a range of benefits including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Great communication skills, both face-to-face and over the phone.
• Flexible, motivated, and shows plenty of initiative.
• Basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception and café areas.
• Help create a friendly, relaxing, and professional environment.
• Answer queries in a caring and helpful way.
• Support the café team with preparing and serving food and drinks.
• Be able to swim to a high standard and be willing to undergo training.

Skills

Communication skills

Customer service

Basic computer skills

Job description

A fitness and wellbeing club in Swindon is seeking a Part-time Front of House Team Member. You will be the first point of contact for members and visitors, providing excellent customer service and supporting café operations. Candidates must have strong communication skills, be flexible, and possess basic computer skills. The role requires a friendly and professional demeanor. This position offers a chance to work in a dynamic environment and enjoy a range of benefits including free gym membership and health assessments.