Gym Front Desk & Guest Experience (Part-Time)

Nuffield Health Brentwood; Leatherhead; On-site; GBP 27,000; Part time

Job summary

A leading fitness organization in Leatherhead is seeking a Front of House Team Member to provide exceptional customer service at their gym. This part-time position (16 hours/week) requires strong communication skills and a customer care mindset. Responsibilities include greeting visitors, supporting reception duties, and maintaining a welcoming environment. Benefits include gym membership, health assessments, and retail discounts. Ideal candidates will possess empathy, flexibility, and basic computer skills.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Confidence and empathy to provide excellent customer care.
• Motivated and shows plenty of initiative.
• Willingness to undergo training at site.

Responsibilities

• Provide exceptional and efficient customer service to visitors.
• Support the smooth running of the reception.
• Create a friendly, relaxing, and professional environment.
• Answer queries in a caring and helpful way.
• Cover Lifeguard breaks when required.

Skills

Excellent customer care skills

Communication skills

Flexibility

Basic computer skills (Word, Excel)

Ability to swim to a high standard

Job description

A leading fitness organization in Leatherhead is seeking a Front of House Team Member to provide exceptional customer service at their gym. This part-time position (16 hours/week) requires strong communication skills and a customer care mindset. Responsibilities include greeting visitors, supporting reception duties, and maintaining a welcoming environment. Benefits include gym membership, health assessments, and retail discounts. Ideal candidates will possess empathy, flexibility, and basic computer skills.