General Manager

Arrow XL Limited; Enfield; On-site; GBP 70,000 - GBP 80,000; Full time

Job summary

A leading logistics company is seeking a General Manager for their Enfield depot. This role involves overseeing hub operations, ensuring compliance and exceptional service within a collaborative environment. Candidates should have a strong operational background, experience in managing large teams, and the ability to identify and implement improvement initiatives. The role offers a salary of £70-80k plus car allowance and various benefits. Apply today to become an integral part of a dynamic team.

Benefits

34 days annual leave

Holiday buy scheme

Private medical insurance

Life insurance

Employee assistance programme

Discounted gym membership

Qualifications

• Strong operational background with experience leading large teams in a warehouse or transport environment.
• Proven experience operating in a senior management role within 2-person home delivery operations.
• Ability to motivate and inspire geographically dispersed teams.

Responsibilities

• Lead the full operation of the Enfield hub and its outbases.
• Ensure exceptional service and compliance with safety standards.
• Identify and implement operational change projects.

Skills

Operational leadership

Stakeholder management

Project management

Budget control

Safety compliance

Education

Manager CPC (preferred)

IOSH/NEBOSH qualifications

Job description

# General Manager - Enfield### Job Introduction**General Manager – Enfield****£70-80k plus car allowance, day shifts 5 days a week**************ArrowXL is looking for a General Manager for our Enfield depot, where you’ll be empowered to make a real impact within our 2‑person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged.In this role, you will lead the full operation of our Enfield hub and its outbases, ensuring exceptional service, a safe and compliant environment, and consistently high standards across warehouse, transport, and support teams.You’ll lead and develop large operational teams, embed a positive culture, and partner with internal and external stakeholders to strengthen collaboration, share best practice, and drive continual improvement.You will take ownership of budgets, efficiency, and site profitability while identifying opportunities for operational change and delivering projects that support future business needs. You’ll coach managers, challenge old ways of working, and maintain the flexibility to support the operation outside standard hours when required.**If you're ready to lead a major operation, shape its culture, and drive meaningful improvement, we'd love to hear from you. For a confidential conversation, contact****[e-mail]****- or apply today.*** Overall responsibility for our Enfield hub and associated outbases, including resourcing, health, safety and environment, legal/regulatory compliance, and service delivery.* Leading and inspiring large operational teams across warehouse, transport, and support functions, ensuring strong engagement and high performance.* Supporting our people to deliver great results by driving engagement, managing performance, and developing talent.* Cultivating a positive working environment and embedding our company values.* Leading, supporting, and coaching managers to lead their teams effectively.* Leading and supporting collaboration with service partners and sub‑contractors to ensure compliance and exceptional service delivery.* Collaborating with other departments and key stakeholders to share learnings and best practice.* Maintaining a safe working environment for all ArrowXL employees and visitors, and cultivating a culture of safety across all areas of responsibility.* Delivering service excellence, improving efficiency, and meeting or exceeding KPIs.* Identifying, managing, and driving operational change projects to meet future and projected business needs.* Identifying improvement opportunities and delivering positive change.* Maximising site profitability and identifying/implementing cost‑saving initiatives.* Strong operational background with excellent stakeholder management skills, and experience leading large teams in a warehouse or transport environment - ideally both.* Proven experience operating in a senior management role, ideally gained within warehouse, transport, or 2‑person home delivery operations.* Results‑driven and commercially minded, with experience managing budgets and controlling costs.* Project and change management experience, including successful delivery of major initiatives.* Ability to motivate and inspire large, diverse, and geographically dispersed teams.* Able to think strategically while maintaining strong attention to detail and a hands‑on approach, with the ability to interpret and summarise complex data to support effective decision‑making.* Manager CPC (preferred), along with IOSH/NEBOSH qualifications and experience working in unionised environments.At ArrowXL, we’re always striving to make the world of delivery a better place. When you join us, you’ll receive a comprehensive salary and benefits package - but more than that, you’ll become part of an organisation that values collaboration, innovation, and personal growth.**Some of the benefits of working with us include:*** **Annual Leave –**34 days entitlement (including statutory bank holidays) which increases with service* **Holiday Buy Scheme** **–**Buy up to 5 additional days* **Competitive Pension Plan options** – Plus company contributions* **Private Medical Insurance – via Bupa*** **Life Insurance** – Company funded 2x basic salary life cover from day one* **Medicash**– An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills* **Employee Assistance Programme** – Free 24/7 confidential wellbeing support* **Progression and Development Opportunities** – Department specific technical training and Internal Management Development Academies* **Staff Discount** at (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)* **Discounted Gym Membership** – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios* **Cycle to work scheme** – In partnership with Halfords, the ArrowXL C2W scheme offers great benefits and discounts* **Long service awards** – We go out of our way to recognise and reward our colleague commitment with our long service awards programme* **Employee of the month** – Winners receive £25 voucher, certificate and Hall of fame recognition* **CEO Award of the month**– Winners receive £100 voucher, certificate and Hall of fame recognition* **Departmental Incentives** – Year-round departmental competitions, seasonal incentives and fantastic gifts* **Retail Discounts** – Huge discount savings in supermarkets (**Asda, Tesco, Morrison’s and Sainsburys**), Fashion discounts with (**Adidas, Asos, H&M, Boohoo, JD and Matalan**) and Technology discounts with (**Apple, Argos, Currys/PC World and John Lewis**), plus many more savings**How to Apply**It’s quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. We’re excited to hear from you!At ArrowXL, we’re proud to be an equal opportunity employer. We’re committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - we’ll do everything we can to make your experience smooth and positive.We’re a business built on championing strong values. These guide everything we do - from how we deliver to how we support our people:Apply now and take the next step in your career with ArrowXL!ArrowXL| | || --- | --- || Salary | £70-80k, car allowance and excellent benefits || Job Reference | GME || Contract Type | Full Time || Closing Date | 28 February, 2026 || Job Category | Central Operations || Business Unit | Customer Service || Location | Enfield, United Kingdom || Posted on | 30 January, 2026 || OpenStreetMap contributorsDirections to### Spread the word