Warehouse Operative

Insight Enterprises, Inc.; Uxbridge; On-site; GBP 10,000 - GBP 40,000; Full time

Job description

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight’s solutions by proactively managing people, products, technology, information, and time.

The Distribution team manages the receipt, temporary storage, configuration, and redistribution of goods according to client requests. The Distribution team, from the distribution centres, also manages the client satisfaction levels for all orders placed in EMEA for shipment to any approved global territory.

CFC Operatives are deployed across all teams within the distribution centres and ensure daily resourcing needs are met. The CFC Operative is responsible for booking all deliveries, allocating goods to the correct location, and ensures the accurate and timely, picking, packing, dispatch, and shipping of goods. In addition, the CFC Operative is responsible for booking the return of client goods.

This role is a Monday - Friday, 11 am - 7pm working shift and the ideal candidate would hold a VNA licence although this is not mandatory.

Goods In

• Ensure the same day booking of all stock coming into the distribution centres and ensures items are allocated to designated locations accordingly.
• Verify goods received against the description and quantity listed on the manifest/delivery note and ensure the information provided is accurate.
• Notify the CFC Manager of any discrepancies and place the affected goods into the Supply Problem Area (SPA).

Inventory

• May be required to supervise the monitoring of stock levels in order to highlight minimum and excess levels and therefore prevent part shortages.
• May be required to monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensuring all stock movements are recorded appropriately.
• Perform regular stock take and cycle counting whilst conducting reconciliations in case of any discrepancies/losses occurring during cycle count schedule and investigate and seek to resolve any outstanding queries.

Returns

• Process client returns into stock using in-house processing software.
• Apply for supplier Vendor Return Merchandise Authorisation (VRMA) numbers.
• Provide suppliers with appropriate information regarding the age of products and when they were sold in order to justify and obtain a credit.
• Develop and maintain mutually beneficial relationships with suppliers and manufacturers by using appropriate communication methods, and aid the smooth operation of returns (i.e., obtain manufacturers fault references and other related items).
• Transfer stock from bin-to-bin or warehouse-to-warehouse using in-house processing software.
• Arrange and coordinate collections and deliveries with couriers.

Dispatch

• Ensure the correct picking, packing, and dispatching of all orders processed daily.
• Ensure that internal delivery processes are adhered to and support dispatch time windows.
• Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.

Health & Safety

• Manage personal safety as well as ensuring compliance with Insight’s Health & Safety policy, local safe working practices, and designated instructions.
• Maintain a clean, tidy, and efficient working environment, and observe due regard to health and safety always.

Professional Development

• Maintain up to date knowledge of all distribution centre processes, participate in training as and when reasonably required in order to ensure all operations are undertaken within safe practice guidelines.

This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.

About Insight:

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.