Leisure Centre Operations Manager — Deputy to GM

Horizon Leisure Centres; Havant; On-site; GBP 30,000 - GBP 32,000; Full time

Job summary

A community leisure trust in Havant is looking for an Operations Manager to oversee the day-to-day operations of their leisure centres. This role requires a leader who is passionate about health and wellbeing, with a strong background in operational management and customer-focused service delivery. You will work closely with the General Manager and the operational teams, ensuring the highest standards are maintained while promoting a positive community impact. A National Pool Lifeguard Qualification is needed, or the willingness to obtain it within three months.

Benefits

Free gym access

Employee discounts

Healthcare Cash plan

Free 24/7 access to GPs

Employee Assistance Programme

23 days annual leave + 8 days bank holiday

Training and development opportunities

Pension scheme

Qualifications

• 2+ years’ experience in an operational management role, ideally in leisure, fitness, or hospitality.
• Experience leading teams and managing complex operations.
• Ability to assume leadership in the General Manager's absence.

Responsibilities

• Lead the day-to-day operations of leisure centres.
• Ensure safe and efficient service delivery.
• Drive high standards in health, safety, and facility presentation.

Skills

Operational management

Team leadership

Customer service

Health & safety compliance

Communication

Decision-making

Microsoft Office

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

A community leisure trust in Havant is looking for an Operations Manager to oversee the day-to-day operations of their leisure centres. This role requires a leader who is passionate about health and wellbeing, with a strong background in operational management and customer-focused service delivery. You will work closely with the General Manager and the operational teams, ensuring the highest standards are maintained while promoting a positive community impact. A National Pool Lifeguard Qualification is needed, or the willingness to obtain it within three months.